About
Easily access your contact details and EPCS status (This rollout begins Monday, October 14th, 2024 and becomes gradually available to all clients throughout the following days).
From the product dashboard, click the avatar.
Select Account Setup.
Personal info
View the name, email address and cell phone number that RXNT has on file for your account.
Add phone number
If not already entered, click Add Phone Number to add.
To confirm it's you, enter your RXNT password, then click Continue.
Enter your cell phone number, then click Add Phone.
The phone number format must not include any special characters.
A 6-digit PIN code will be texted to your cell phone. Enter the PIN to complete.
If you do not receive a text message with a verification code, click Resend code. If this does not work, you may have previously opted out of verification code text messages. To resolve this, text "START" to +1-410-680-2845, then click Resend code once more.
Edit phone number
To change the cell phone number on file, click the pencil icon.
To confirm it's you, enter your RXNT password, then click Continue.
Enter your cell phone number, then click Add Phone.
The phone number format must not include any special characters.
A 6-digit PIN code will be texted to your cell phone. Enter the PIN to complete.
If you do not receive a text message with a verification code, click Resend code. If this does not work, you may have previously opted out of verification code text messages. To resolve this, text "START" to +1-410-680-2845, then click Resend code once more.
Edit email address
To change the email address on file, click the pencil icon.
To confirm it's you, enter your RXNT password, then click Continue.
Enter the new email address, then click Add Email.
A 6-digit PIN code will be sent to the new email address. Enter the PIN to complete.
You will be notified the email address was changed successfully.
Access EPCS
Your EPCS access is managed in Account Setup. This allows you to use the push notification and/or LiveID token to send controlled substances electronically. Click here to learn more!
ID.me authentication is required any time you request EPCS access. If you already have an ID.me account and have ID proofed with ID.me, this simply entails completing multi-factor authentication (MFA). If you have not completed ID proofing with ID.me, you will be prompted to submit any required information for verification. Once providers complete ID proofing with ID.me, they are prompted to request access to EPCS in accordance with the new EPCS token process.
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