About
Easily access your contact details, MFA methods, Passkeys, and EPCS status.
To get started, head over to the product dashboard and click on the avatar. After that, select Account and then Setup.
Personal info
Account Setup will default to the Personal Info tab. Take a look at the name, email address, mobile phone number, and password associated with your RXNT account.
Edit
Click Edit to change your contact info, username, and/or password. Click here for more information on changing yout password!
Make necessary changes, then click Submit.
The phone number format must not include any special characters.
Multi-Factor Authentication (MFA)
Click Multi-Factor Auth. from the menu.
Here, you can manage your two-factor authentication/MFA methods. If you have any currently enabled methods, they will be listed here. Feel free to add as many MFA methods as you wish, including multiple email addresses, mobile phone numbers, or authentication apps. You can also disable any methods whenever you like.
Add new method
Click Add MFA Method.
Choose between an authenticator app, an email address, and/or a mobile phone number (SMS) for multi-factor authentication (MFA).
Make sure to select the Authenticator App from the Select a method dropdown menu.
On your device, please open the authenticator app you prefer. To add this MFA method, you can either scan the QR code or manually input the code provided into your authenticator app. Your authenticator app will then provide you with a verification code.
To confirm the MFA method, enter your verification code below (provided to you on your authenticator app), then click Enable MFA.
After that, you'll be taken back to the MFA screen. There, you'll see a confirmation message letting you know that the new authentication method has been successfully enabled, and it will be listed below.
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Make sure to select Email from the Select a method dropdown menu.
Enter your email address, then click Send Code.
A confirmation message will pop up, letting you know that the code was sent successfully. Please check your email inbox to find the verification code.
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The email may look something like this:
To confirm the MFA method, enter your verification code below, then click Enable MFA.
After that, you'll be taken back to the MFA screen. There, you'll see a confirmation message letting you know that the new authentication method has been successfully enabled, and it will be listed below.
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Make sure to select SMS from the Select a method dropdown menu.
Enter your mobile phone number, then click Send Code.
A confirmation message will pop up, letting you know that the code was sent successfully. Please check your mobile device to find the verification code.
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The SMS may look something like this:
To confirm the MFA method, enter your verification code below, then click Enable MFA.
After that, you'll be taken back to the MFA screen. There, you'll see a confirmation message letting you know that the new authentication method has been successfully enabled, and it will be listed below.
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Disable method
Click the garbage can icon corresponding with the method you wish to remove.
A verification code will be sent to the method you are disabling. Retrive that code and enter it below, then click Disable.
To disable an MFA method you no longer have access to, paste one of your recovery codes here instead of the code sent to the unavailable MFA method.
After that, you'll be taken back to the MFA screen. There, you'll see a confirmation message letting you know that the authentication method has been successfully disabled, and it will no longer be listed below.
Passkeys
Here, you can manage your passkeys. If you have any currently enabled passkeys, they will be listed here. Feel free to add as many passkeys as you wish, You can also disable passkeys whenever you like.
Click here to learn more about using your passkey!
Add passkey
Passkeys work with your device’s built-in security (such as Touch ID or Face ID), making your login experience smoother while keeping your account safe.
Click Add Passkey.
Assign your passkey a name, such as "iPhone Face ID", or "Work Laptop", then click Add Passkey.
Based on your device, you’ll see the available passkey options. Just choose the method you want and follow the prompts on your device to complete passkey setup.
Disable passkey
Click the garbage can icon corresponding with the passkey you wish to remove.
Take a moment to check the passkey's details, and if you're certain you'd like to remove it, click Delete Passkey.
After that, you'll be taken back to the Passkeys screen. There, you'll see a confirmation message letting you know that the passkey has been successfully disabled, and it will no longer be listed below.
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Access EPCS
Your EPCS access is managed in Account Setup. This allows you to use the push notification and/or LiveID token to send controlled substances electronically. Click here to learn more!
ID.me authentication is required any time you request EPCS access. If you already have an ID.me account and have ID proofed with ID.me, this simply entails completing multi-factor authentication (MFA). If you have not completed ID proofing with ID.me, you will be prompted to submit any required information for verification. Once providers complete ID proofing with ID.me, they are prompted to request access to EPCS in accordance with the new EPCS token process.
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