Once a provider submits their request for EPCS access, the request will be logged in the EPCS Token Queue for approval. Only practice administrators have access to the EPCS Token Queue.
To enhance the security of controlled substance prescribing and comply with the DEA regulations, second-party authorization is required for EPCS access. For added security, our system requires that a practice administrator other than the prescriber approve the request. This two-party verification helps prevent unauthorized access and ensures that prescribing practices align with regulatory requirements.
Solo-Practitioner?
RXNT maintains the EPCS approval policy requiring a second registered user, and offers the option to assign a practice administrator role without any product access. Click here to learn more about setting up practice administrators.
EPCS token queue
A banner will display at the top of the Product Dashboard to practice administrators that have pending EPCS requests. Click the pending EPCS access requests hyperlink to navigate directly to the EPCS token queue.
Practice administrators will also receive an email notification when a provider submits a request for EPCS access.
Alternatively, click the utilities gear in the upper right. Then, select EPCS Token Queue.
Approve request
Any EPCS requests from your providers will be in the Pending tab.
Practice Administrators may only approve requests from providers other than themselves.
To approve the request, click the Approve button.
The request will be logged in the Approved tab.
The provider is now able to send controlled substance prescriptions using their EPCS token(s).
Reject request
If the provider should not have access to EPCS, click the Reject button.
This will be logged in the Rejected tab.
The provider will not be able to send controlled substance prescriptions. The provider will be able to request EPCS access again.
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