Manage External Medical Records Integration (QHIN)

Coming Soon! Get ready to expand your network—our new national interoperability features are launching in early July.

About

Unlock Seamless Access to External Patient Records with RXNT’s New Interoperability Settings

RXNT now offers providers a streamlined way to connect with national health networks through our initial integration with the Trusted Exchange Framework and Common Agreement (TEFCA), powered by Kno2’s QHIN connectivity. This integration allows your practice to send, receive, and find patient records across participating networks, including Carequality and TEFCA, for treatment purposes.

Key features include:
  • C-CDA Document Workflows: Easily send, receive, and search for patient records using Kno2’s Communication API.
  • Live-View Access: View external records in real time without storing them in RXNT, ensuring up-to-date information at the point of care.
  • Centralized Settings: Manage your practice’s QHIN participation through a dedicated Interoperability Settings page.
  • Reliable Data Exchange: Ensure consistent, high-quality responses to organizational record requests.

With these enhancements, RXNT providers can seamlessly collaborate across the national health ecosystem, giving your team the tools to access critical patient information whenever and wherever it’s needed.

Interoperability network participation

Access

Interoperability network settings are accessed from the RXNT product dashboard.

One designated user who is ID.me verified and has the Practice Administrator role must enable and enroll in the interoperability network on behalf of the organization.

Click the Settings gear, then scroll the menu and click on Settings.

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Expand Interoperability, then click Network Settings.

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Enable

Click the Enable Interoperability Network Participation for this Company toggle. 

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Enrollment process

The enrollment process consists of 5 steps:
  1. Admin: Requires contact information for the Administrative Contact who is enrolling the organization in the network.
  2. Organization: Requires information for the organization that is enrolling in the network, such as NPI, URL, Address, etc. 
  3. Sites: Requires the user to select locations that deliver patient care and should be included in the national exchange. Applies to organizations with more than one site or location. 
  4. Verification: Requires documentation or links that confirm your organization and providers are legitimate healthcare entities and deliver patient care.
  5. Submit: Allows the user to review all information provided in steps 1-4, edit any details if needed, and submit the information on behalf of the organization.
Take a look at the steps below to see images that highlight the details of each step.

Once submitted, your application will be reviewed by our partner, Kno2, which typically takes 7 to 10 business days for approval.

Step 1: Admin

As the Administrative Contact, complete all fields displayed. When complete, click Continue.

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Step 2: Organization

Complete all fields for your Organization, then click Continue.

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Step 3: Sites

Here, you’ll find a list of all the locations connected to your company (if your practice has multiple locations in RXNT).

Decide which locations that deliver patient care should be included in the national exchange.

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Click the chevron (∨) icon to expand the site and review or update the Site Information if needed.

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Use the checkboxes to select the locations you wish to include.

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To easily choose all sites, use the main checbkbox.

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Use the toggle in the Make Primary column to indicate the primary site of care,

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When complete, click Continue.

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Step 4: Verification

In this step, you will:

  • Select the care model that best describes your organization,
  • Provide verification links or PDF documentation proving the organization is a health care provider and a covered entity under HIPAA, and 
  • Provide written explanations of your health care services and patient interaction methods

Once complete, click Continue.

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Step 5: Submit

Please review all sections of the application to make sure everything is correct. If you need to make any changes, just click the Edit button for the section you want to update. 

Before you click Submit, take a moment to read and complete the Attestation.

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Awaiting approval

Once your application is submitted, your network status will be: 

Initial Network Activation Initial network setup is complete, network approval may take several days.

Once approved, the account status will update to:

Network Approval Network approval has been completed. Preparing for activation.

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Enrollment approved

Once approved, your network status will display Ready to use, indicating that your approval is complete and your staff can now access external medical records directly within patient charts.

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