800-943-7968, option 4
Resolution Specialists are available Monday–Thursday 8 a.m.–6 p.m. ET and Friday 8 a.m.–5 p.m. ET.
Reach our Resolution Specialists by email:
- Enrollment assistance: firstname.lastname@example.org
- Token request, installation, and activation assistance: email@example.com
- Dashboard, Scheduler, eRx, and EHR assistance: firstname.lastname@example.org
- Billing assistance: email@example.com
Our ticketing system will immediately assign a support reference number to your email, so you can easily reference it.
Our Resolution Center agents are available to chat with you directly during our support business hours. Get the answers you need without having to dial-in!
To chat with our specialists, click the blue Chat icon located in the bottom right of the screen.
Enter some basic information (such as name and email address) and our team of experts will get you the help you need.
Online help center
You can always browse our full library of self-help articles at help.rxnt.com. Articles are organized by product, or you can search for a topic.
In-app help center
Self-help is available in-app by clicking the orange Help icon located in the bottom right of the RXNT application.
Browse new features and interactive guides using the What's New, General, Clinical Management, and Practice Management sections. Submit your great idea for a new product feature using the Share Your Ideas section. And easily access our Help Center without changing browser windows, using the Knowledgebase Articles section.
Have a great idea? Tell us about it!