Identity proofing is done via ID.me and must be completed by all providers that have access to the eRx or EHR products within RXNT.
If you need assistance with any portion of the ID.me verification, reach out to ID.me for assistance.
Once providers complete ID proofing with ID.me, they are prompted to request access to EPCS in accordance with the EPCS token process.
Access ID proofing
Log into the RXNT system and click Complete your ID verification within the blue banner at the top of the screen.
This should be completed on a desktop computer.
Click Verify with ID.me.
If you already have an ID.me account, sign in with your existing account. Otherwise, click Create an ID.me account. Learn more about creating an ID.me account.
Complete multi-factor authentication (MFA) with ID.me. Providers using EPCS must use push notification as their MFA. Learn more about setting up push notification for MFA.
Next, select to upload your driver's license, passport, or passport card.
Consent to ID.me collecting your personal information by checking the box.
Enter your cell phone number to take a picture of your document and to take a selfie.
A text will be sent to your phone with a link to take a picture of your document.
After tapping the link on your phone, tap Open camera.
Your browser may prompt you to allow access to the camera. If needed, tap Allow.
Take a photo of the front of your ID. Place it on a dark, plain surface in a well-lit area, keep all four corners visible, and avoid glare, shadows, or blur.
This step varies by ID. Some IDs use a barcode scan instead of another photo, such as U.S. driver's licenses. Follow the on-screen prompt for your government-issued photo ID.
ID.me will verify your ID. This usually takes a few seconds. Keep the page open until it completes; there's nothing else you need to do.
Review the information extracted from your ID, including name, date of birth, address, and ID number. If anything is incorrect, follow the prompt to retake the photo instead of confirming.
You'll then be prompted to take a video selfie. Once complete, return to the desktop screen and enter your social security number.
RXNT does not store social security numbers.
Next, ID.me will verify your medical information. Click, Begin.
Enter your NPI and DEA number. More than one DEA number can be entered if necessary, or an institutional DEA number can be entered.
Finally, authorize ID.me to send your verified information to RXNT by clicking Allow.
The screen will automatically refresh back to RXNT, and if you are using EPCS, you will be directed to the screen to request your EPCS access. Learn more about identity verification with ID.me.
Request EPCS token
Providers will be prompted to request EPCS access once their account is verified.
Click Link EPCS to request access.
Click here to learn more about EPCS access and authentication tokens.
Alternatively, if you have previously completed identity proofing, select Link your new token from the product dashboard to request EPCS access.
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