Identity verification is done via ID.me and must be completed by all providers that have access to the eRx or EHR products within RXNT. 

If you need assistance with any portion of the ID.me verification, reach out to ID.me for assistance

Access ID proofing

Log into the RXNT system and click Complete your ID verification at the top of the screen.

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Click Verify with ID.me. 

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If you already have an ID.me account, sign in with your existing account. Otherwise, click Create an ID.me account. Learn more about creating an ID.me account.

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Complete multi-factor authentication (MFA) with ID.me. Providers using EPCS must use push notification as their MFA. Learn more about setting up push notification for MFA.

Next, select to upload your driver's license, passport, or passport card.

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Consent to ID.me collecting your personal information by checking the box.

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Enter your cell phone number to take a picture of your document and to take a selfie.

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A text will be sent to your phone with a link to take a picture of your document.

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After tapping the link on your phone, tap Start document upload.

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Tap the area of the screen to take photos of the front and back of the document.

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Click Submit your photos.

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You'll then be prompted to take a video selfie. Once complete, return to the desktop screen and enter your social security number.

RXNT does not store social security numbers.

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Next, ID.me will verify your medical information. Click, Begin.

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Enter your NPI and DEA number. More than one DEA number can be entered if necessary, or an institutional DEA number can be entered.

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Finally, authorize ID.me to send your verified information to RXNT by clicking Allow.

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The screen will automatically refresh back to RXNT and you will be taken to the screen to request your token. Learn more about identity verification with ID.me

Request EPCS token

Click Select your token to choose your token(s).

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You can choose a hard token, soft token, or both for EPCS. Click Request Token. Tokens are issued within one business day from the request.

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