RXNT's authentication system for EPCS applies to both desktop and mobile prescribers.
For brower-based prescribing, providers utilize a push notification through the ID.me Authenticator app.
- For mobile prescribing, providers utilize LiveID facial recognition within their RXNT mobile app. Click here for LiveID Helpful Tips!
Prescribers must request EPCS access from the Account Setup screen of the product dashboard. A Practice Administrator within the company must approve the EPCS access request. Once approved, prescribers will have EPCS access to use either a push notification through ID.me (replaced the soft token) when prescribing on a desktop, or a LiveID token (replaced the hard token) when prescribing on the RXNT mobile app.
All providers must complete identity proofing with ID.me in order to use the tokens.
Click these links to learn more:
Use LiveID for mobile EPCS
To send a controlled substance on the RXNT mobile app, LiveID facial recognition is used to verify your identity. Click here to learn how to activate your LiveID token on your account.
When you're ready to send your controlled subtance prescription, enter your RXNT Login Password, then tap Send to begin facial recognition.
Tap Start LiveID Scan. Position your phone straight in front of your face with your face within the oval, then tap the white circle to capture the image.
iPad and Tablet users
The device must be in portrait orientation (vertical format) to use LiveID.
Click here for more LiveID Helpful Tips!
A confirmation will appear when the prescription was sent successfully.
Use push notification for desktop EPCS
Please make sure your computer’s timezone is set correctly and configured to “Automatic” to help your MFA device work smoothly with EPCS. Using a manual timezone setting might cause issues with the two-factor authentication needed for EPCS.
Enter your RXNT Login Password.
Click Verify with ID.me to prompt the push notification on your mobile device.
Open the push notification on your mobile device and tap Yes to verify your identity and send the prescription.
Use your Microsoft account to authenticate EPCS
If you prefer not to use your RXNT password + ID.me for desktop EPCS, you can choose to authenticate controlled substances with a linked Microsoft account + ID.me. To do this, make sure your Microsoft account is connected to RXNT before you use it for EPCS authentication.
Click Sign in with Microsoft +ID.me to log into your Microsoft account and prompt the authentication on your mobile device.
Enter the email address associated with your linked Microsoft account.
Enter your Microsoft password, then click Sign in.
Microsoft will display an authentication number on-screen. Remember this number and open your Microsoft Authenticator app on your mobile device to approve the sign in request.
On your mobile device, you'll get a notification from the Microsoft Authenticator App that says Approve sign-in?. Tap the notification, enter the number you saw in the previous step, and then tap Yes.
Next, the ID.me Authenticator app will notify you of a sign-in request for your email, tap this notification.
Tap Yes to verify your identity and send the prescription.
While the sign-in request is being processed, the RXNT screen will display a message indicating that the prescription is loading as you follow the on-screen instructions.
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