Medication History

Easily access medications previously prescribed for your patients to ensure you have a full picture of each patient’s medication history.

Access Medication History

Navigate to Medications from within the patients' dashboard. Click the History tab to access a patient's medication history. 


If this is your first time accessing a patient’s medication history, you are required to acknowledge that you have the patient’s consent to access the medication history. Click Accept to acknowledge that you agree to the terms and conditions of the HIPAA Patient Consent Agreement.


If a patient revokes their consent, you must select Revoke Consent


Here, you will have access to the Patient's Medical History. 


Types of medication history

There are two types of medication history: medication history generated from claims data and medication history generated from fill data. 

Medication history - claims data

Medication history generated from claims data will show you prescriptions that were sent for coverage by insurance. When a patient pays with cash, you will not see those medications under the claims data.


Medication history - fill data

Medication history generated from fill data shows prescriptions that were filled by the pharmacy. 

Missing medication history 

In some cases, you may notice that some or all of a patient’s medication history is missing. Missing medications typically fall into two categories:

  • Medication History Available but Not Returned
  • Medication History Not Available

Medication history available but not returned 

To return patient medication history, a demographic match is required. Check the patient’s demographics to ensure the following fields are updated to the best of your availability: 

  • First Name
  • Middle Name
  • Last Name
  • Date of Birth
  • Address 
  • Zip Code

The more information you provide, the more likely we will be able to find a patient match. 

 In some cases, more than one patient may have similar information and the wrong information could be returned for a patient. While this is rare, we recommend talking with the patient to ensure you have an accurate medication list available when making treatment decisions.

Medication history not available 

There are several reasons a full medication history may not be available for a patient: 

  • The patient requested the medication not be disclosed due to privacy concerns
  • Over-the-counter medications
  • Low-cost prescriptions
  • Prescriptions paid by the patient or non-participating sources
  • Errors in insurance claims information

Ultimately, medication history is intended to be a supplementary tool to better inform you about a patient’s medication history, but should not be the sole source of information as you build a patient’s current medication list. 


Adding a medication to the patient's current medications list 

Once you’ve reviewed the patient’s medication history with the patient, you may need to add one or more medications to the patient’s current medication list. 

Select all medications that need to be added to the current medication list. 


Writing a prescription from medication history 

There may be times you need to prescribe a medication from the patient’s medication history list. Start by selecting all the medications that you need to prescribe. Then click Refill Selected


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