Manage payment sources
You must have the billing contact role in order to access payment options.
Billing contacts have the ability to view and manage payment sources directly from the RXNT dashboard. Simply log into RXNT and click on Utilities in the upper right corner, then choose Payment Options.
This helps practices keep billing accurate, avoid service interruptions, and update payment details whenever necessary.
Payment options are also accessible from the Invoices page by clicking on Payment Options.
Hover the eyeball icons to preview the subscriptions and/or billing addresses associated with a certain payment method.
Add a new credit card
Click + New Credit Card.
Enter your credit card details and use the Subscriptions dropdown to select the subscription(s) associated with this payment source. Click Save to add the credit card as a payment source.
Alternatively, use the + New Credit Card button on the Invoices screen.
Add a new bank account
Click + New Bank Account.
Enter the bank account details and use the Subscriptions dropdown to select the subscription(s) associated with this payment source. Click Save to add the bank account as a payment source.
Alternatively, use the + New Bank Account button on the Invoices screen.
Change or edit payment source
Payment sources cannot be deleted. Users are able to:
- Switch to a different payment source
- Edit a payment source
- Add a new payment source
If you have multiple payment methods saved (such as two credit cards), simply click Change to switch to the other card for your payment.
To edit a payment source on file, click the pencil icon.
If no payment options are on file, when logging into the RXNT dashboard, the billing contact(s) for your RXNT account will receive a prompt to update your payment sources.
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