Access your practice subscriptions
You must have the billing contact role in order to access subscriptions.
Billing contacts can access and manage practice subscriptions from the RXNT Dashboard. Log into RXNT and select Utilities in the upper right, then Subscriptions.
Subscriptions will be shown with their name, details, current quantity, and renewal date.
Premium subscription
For an additional $10 per seat/month, upgrade your RXNT subscription to Premium and allow all users in the company to enjoy an ad-free experience.
Click Go Premium.
If you do not see the option to Go Premium please reach out to our Accounting team by phone at 800-943-7968, option 4, or by email at accounting@rxnt.com.
Within the validation popup that appears, click Continue to confirm your choice.
If you’d like to cancel your premium subscription and go back to seeing ads, please contact our Customer Success team at success@rxnt.com.
Users in a company who do not have a Premium subscription will notice a Go Ad-Free button accompanying the ads. Click this button to request an upgrade or to upgrade the subscription (Billing Contacts only).
If you are not a Billing Contact for your practice (staff users/providers), click Request Upgrade, and an email will be sent to the practice's Billing Contact informing them of the request.
If you are a Billing Contact for your practice, click Upgrade to sign up for a Premium subscription.
Cancel subscription
Customers can easily cancel their RXNT account directly from their account. When a subscription is canceled, it will take effect on the company's renewal date. See below examples for renewal date information and cancellation critera:
- If you cancel your subscription at least 60 days before the renewal date, the cancellation will take effect on that renewal date. For instance, if Dr. Smith's RXNT renewal date is June 15, 2025, and he cancels on January 1, 2025, his RXNT account will be canceled effective June 15, 2025.
- If you cancel your subscription within 60 days (59 days or less) of the renewal date, the cancellation will take effect on the renewal date of the next year. For example, if Dr. Smith's RXNT renewal date is June 15, 2025, and he cancels on May 1st, 2025, his RXNT account cancellation will take effect on June 15, 2026.
If multiple parties are responsible for paying your subscriptions and you wish to cancel, please reach out to our Customer Success team. You can reach them by email at success@rxnt.com.
To cancel, a Billing Contact can navigate to the Subscriptions page and click the three-dot menu, then Cancel Subscription.
The popup will confirm when the cancellation will take effect, which is when access to all RXNT products will be lost. Click Cancel Subscription to confirm. A cancellation confirmation email will be sent to the Billing Contact(s).
Great news! You have data export options available. Just click the hyperlink in the confirmation popup to take a look.
Click Close.
If your practice is enrolled in transactional products like the Provider Communications Service, you'll receive invoices on the renewal/cancellation date that cover the past 30 days of transactions.
If you wish to resume your subscription before the cancellation date, click Resume Subscription. Upon reactivation, the subscription resumes under the same plan.
Click Resume Subscription to confirm.
Click Close.
Purchase additional licenses for an existing subscription
Click Buy More Licenses in the bottom right to purchase more licenses and add new providers to your RXNT account.
Click the + and - buttons to adjust the number of subscriptions you are purchasing.
Click Continue to review the purchase.
Review the purchase and pricing details. Click Purchase to complete the order.
RXNT products and add-ons
RXNT provides both bundled packages and individual products. You can also choose from a variety of add-on options, which are listed below.
Bundle packages
Integrated healthcare software solution. Includes electronic health records with a patient portal, electronic prescribing, and practice management with billing and scheduling. Click here to learn more!
Available plans:
- Unlimited claims
- 50 claims
- 150 claims
- Cash only
Streamline billing, reduce denials and rejections, and get reimbursed faster. Includes scheduling. Click here to learn more!
Available plans:
- Unlimited claims
- 50 claims
- 150 claims
- Cash only
Real-time access to charts and reports, lab test request and review, and patient portal. Includes electronic prescribing and scheduling. Click here to learn more!
Available plans:
- EHR Full Access: Provider account with full authority to document and sign encounters, prescribe medications, place orders, and manage all functions in the EHR.
- EHR Supervising: Provider account without signing authority for encounters or prescriptions, used to oversee care documented by other clinicians.
Single products
Prescribe and renew prescriptions 24/7 via computer and mobile devices. Click here to learn more!
Available plans:
- ERX Full Access: Provider account with full authority to prescribe medications electronically.
- ERX Supervising: Provider account without prescription signing authority, used to supervise or review prescriptions entered by other clinicians.
Real-time access to custom charts and reports, lab test request and review, and patient portal.
Available plans:
- EHR Full Access: Provider account with full authority to document and sign encounters, prescribe medications, place orders, and manage all functions in the EHR.
- EHR Supervising: Provider account without signing authority for encounters or prescriptions, used to oversee care documented by other clinicians.
Manage patient appointments and office resources.
Streamline billing, reduce denials and rejections, and get reimbursed faster.
Available plans:
- Unlimited claims
- 50 claims
- 150 claims
- Cash only
Add-on products
Choose from the following add-on products if your practice is enrolled in the corresponding host product.
If you’d like to add a product or add-on to your account, please reach out to our Customer Success team by emailing success@rxnt.com.
Electronic Prescribing (ERX)
- Electronic Prescribing of Controlled Substances (EPCS)
Electronic Health Records (EHR)
- Direct Email
- Electronic Fax (Provider Communications Service)
- Immunization Interface
- Lab Interface
- Advanced Reporting
Scheduling
- Eligibility Check (Note: this is only required as an add on if you are not enrolling with RXNT Practice Management where eligibility check is included automatically)
- Patient Appointment Reminders (Provider Communications Service)
- Advanced Reporting
Medical Billing
- Print Statements
- Print Claims
- Patient Bill Pay
- Patient Payment Reminders (Provider Communications Service)
- Advanced Reporting
Provider Communications Service
Manage all of your reminders and communication: send Visit Reminders via text, email, or phone, send Payment Reminders via text, email, or phone, and send and receive Electronic Faxes.
The Electronic Fax, Patient Reminders and Patient Payment Reminder products are be combined into one product called Provider Communications Service. The same phone number will be used for texts, calls, and faxes.
Get a demonstration
Interested in seeing our products in-action? Request a free demonstration here!
Still need help? Contact us!
Have a great idea? Tell us about it!