RXNT is committed to protecting your security and the security of our software. To combat fraudulent users, each account is verified before users can gain access to our products.
Organization Verification
RXNT team members are validating the following information to verify your organization:
- Tax Identification Number
- Group NPI
- Practice address and phone number
Electronic Health Records or Electronic Prescribing
In order to protect the e-prescribing network, additional security steps must be taken if your organization is utilizing our EHR or eRx software.
An employed provider must complete ID proofing before your organization's enrollment can proceed. Then, the employed provider's enrollment must be completed. This includes assigning product(s) to the employed provider, uploading their DEA certificate (if applicable), and uploading their signature. RXNT team members will review these details prior to verifying the organization.
EPCS
If your employed provider will be sending controlled substances electronically, they must go one step further and complete the multi-factor authentication (MFA) that's required to request their token. This step must be completed in order for your organization to be verified.
Provider Verification
Each provider using EHR or eRx must be verified by an RXNT team member.
Providers using only the Billing or Scheduling products do not require manual verification. Once your organization is verified, your providers will be able to access the product(s).
The following information is validated by RXNT team members:
- Individual NPI
- DEA Number (if applicable)
- Signature
- License number and state
In addition, the provider must complete the eRx onboarding quiz. This quiz is sent by email from your onboarding coach.
Once all of the above items have been validated and the provider has completed the eRx onboarding quiz, the provider account will be verified.
EPCS
If the provider is using EPCS, they must complete ID proofing before they will be verified.
Why isn't my account verified?
The verification process differs slightly depending on the products your practice enrolled for. Find the verification checklists below based on the product(s) your organization is using. If your account is not yet verified, one or more of these items are outstanding.
- The employed provider's enrollment has not been completed. This includes:
- assigning product(s) to the employed provider
- uploading their signature
- providing their DEA number and certificate
- The employed provider has not completed the MFA for their EPCS token
- The provider has not completed ID proofing
- The provider has not completed the eRx onboarding quiz
- The RXNT Team has not validated the organization's tax identification number and group NPI
- The RXNT Team has not validated the provider's individual NPI, DEA number, and signature
- The employed provider's enrollment has not been completed. This includes:
- assigning product(s) to the employed provider
- uploading their signature
- providing their DEA number and certificate (if applicable)
- The provider has not completed the eRx onboarding quiz
- The RXNT Team has not validated the organization's tax identification number and group NPI
- The RXNT Team has not validated the provider's individual NPI, DEA number (if applicable), and signature
- The RXNT Team has not validated the organization's tax identification number and group NPI
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