How to access direct mail
Select More in the blue banner at the top of your screen, then select Direct Email. From here, you will be to view your inbox and create new messages.
Due to the security encryption, direct email can only support other direct email addresses. Direct email is not to be used just to email back and forth; it was designed for one provider to send confidential documentation to another provider at separate practice.
After selecting Direct Email, you will choose New Message and compose the email you want to send.
Compose your desired message; once completed, select Send Message.