Forgot password or username?
MyRXNT makes it easy for patients to quickly reset their password or recover their username so they can securely access their account without hassle.
Reset password
Ensure you're toggled to the Username & Password login option, then tap Forgot Password.
Choose whether you are the Patient or the Representative then enter your Username and Email address, then tap Reset Password.
You'll get a confirmation message indicating that an email has been sent to your inbox.
Open the email and tap the Reset Password link.
On the Reset Password page, your username will be pre-filled. Just enter your New Password and then Confirm it below. Once they match, go ahead and tap Update Password to move forward.
Recover username
Ensure you're toggled to the Username & Password login option, then tap Forgot Username.
Please select if you are the Patient or the Representative, then provide your Last Name, Date of Birth, and Email address. Once you've filled in the details, just tap Submit.
You'll receive a confirmation message that an email has been sent to your inbox if there is an account associated with the information you provided.
If you have several patient and/or representative accounts, you will receive an email with all the relevant usernames for your accounts.
Open the email and retrieve the username(s) that were sent to you.
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