The eFax feature is a separately licensed add-on and is required to use this functionality. Contact your RXNT Sales Representative to enroll. To learn more about eFax, including pricing, setup, and activation, please contact your RXNT Sales Representative.
eFax
Within the EHR, click More in the main menu header, then select Faxes.
View fax inbox
The page will default to the Inbox tab. Unread faxes appear in bold. Click View to display the documents.
Use the page navigation at the bottom of the table to view additional faxes in the inbox.
Archive
To archive a fax, select the checkbox preceding the fax, highlighting the row in blue.
Click Mark As, then Archive. You will be able to access this fax in the future within the Archived tab.
Reassign fax to patient or office
Click View to open the fax.
Click Reassign, then To Patient.
Enter the identifying information for the intended patient, then click Search.
Click on the correct patient's name hyperlink.
Enter a Title, Category, and Description for the fax, then click Send.
Click View to open the fax.
Click Reassign, then To Office.
The below column will now indicate if the fax is assigned to the office.
There will not be notification elsewhere to users in the practice.
Compose a fax
A file size should be less than 20MB.
Click the Compose tab. To fax a previous recipient, select their name from the To dropdown menu or Address Book. To add a new recipient, click the green +. Enter a name in the Attention To free text box. Next, upload all documents using the Choose File button. Once the fax is ready to be sent, Click Send.
View a sent fax
Click the Sent tab to view any previously sent documents.
View an archived fax
Click the Archived tab to view all archived faxes.
Automated encounter fax delivery
Clinical Administrators can automatically deliver signed encounter notes to external facilities by mapping Places of Service to designated eFax contacts. This feature streamlines workflows and logs all transmissions through your existing eFax infrastructure.
To begin, navigate to the Utilities and select Facility Note Delivery Settings.
Add facility
Facility locations must be configured before signed encounter notes can be automatically delivered to external facilities based on Place of Service mapping. This setup ensures that encounters are correctly routed and transmitted to the appropriate destination.
Toggle on Enable Automated Facility Note Delivery and click Add Facility.
Choose the desired location from the Place of Service and Contact from their respective dropdown menus.
The Delivery Method will automatically default to Fax. After selecting a Contact, the associated fax number is automatically populated in the Destination. Review the information, then click Save to complete the setup.
Once saved, the facility location details are displayed in the Facility Mapping list, confirming the location has been successfully added.
Edit/delete facility
To Edit a facility, click the Edit (pencil) icon. Make the necessary changes, then click Update to save your edits.
To remove a facility, click the Red Trashcan icon. A confirmation popup will appear asking you to confirm the deletion. Click Confirm to complete the deletion.
Fax signed encounters
To fax signed encounters, the encounter must include a facility location that has been configured in Facility Mapping. This ensures the encounter can be properly routed and delivered to the correct external facility.
To begin, confirm that the Place of Service has been added in the encounter Coding section.
Once the coding details have been entered, click the Preview and Sign icon.
After previewing the encounter details, click Sign to finalize.
A Confirm Facility Delivery pop-up appears, indicating that the signed encounter note will be delivered to the facility associated with the patient's Place of Service. The pop-up displays the Facility name, Delivery Method (Fax), and the fax number listed in the Destination field.
Click Sign & Send to sign the encounter and fax the note to the mapped facility.
An Encounter Signed pop-up appears, confirming that the encounter has been signed and the note has been sent to the fax queue for delivery.
To view the transmission status, click Go To Fax Sent Log.
To return to and view the encounter, click Go To Encounter.
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