Custom fields allow you to personalize various screens by adding extra fields for additional information. You can customize the Patient Profile, Cases, Encounters, Claims, Statement Queue, Insurance Payments, Reports, and other screens. 

Configure custom fields

Starting Wednesday, April 30th, 2025, Site Settings will be renamed to "Custom Fields." 

Click Utilities

Click Tools, and then Custom Fields

Use the dropdown Menu to choose the screen where you’d like to add a new field. 

Click the Green + Sign.

Field label

Enter a name for the new field in the Field Label column. For example, if your practice keeps track of patient’s driver’s license numbers, you might label this field “Driver’s License Number.”

Field type

In the Field Type column, you have two options:

Text Box: This allows users to type information directly into the custom field. 

Combo Box: This lets you create a drop-down list of multiple options. If you choose Combo Box, users will need to select the appropriate option from the dropdown menu associated with that screen. 

Selection type

Choose Single or Multiple from the Selection Type dropdown. 

Single: This means users can only select one option from your list of choices. 

Multiple: This allows users to select multiple options. 

Required type

Choose if the field should be Optional or Required from the Required Type dropdown menu. 

Default value

Include additional information regarding the specific custom field in the Default Value column. This information will be displayed within the Custom Fields icon on that specific screen.

Active column

The Active column indicates whether the custom fields setting is currently active. A green checkmark means it’s active, while a red trash can means it’s inactive and is not currently displayed to your users.  

Additional information

Custom Fields Details

If the field type is a combo box, click the blue icon to enter the options that will display in the drop-down list. 

Click the Green plus (+) sign to enter each dropdown option in the Field Value column and include a description in the Field Description column if applicable. The Field Value is displayed in the dropdown list.

Click Ok.

Click Save

Custom Fields in Custom Reports

Custom Fields have been integrated into several of our Custom Billing Reports, allowing you to report on additional information your practice may capture and create custom reports tailored to meet unique practice needs. Learn more about the types of site settings that can be added to each Custom Report below: 

  • The Encounter Report allows you to add custom fields from the following screens: Patient Profile, Encounters, Cases, Insurance Payments, and Patient Payments. 
  • The Insurance Payment Report allows you to add custom fields from the following screens: Patient Profile, Encounters, Cases, and Insurance Payments. 
  • The Patient Payment Report allows you to add custom fields from the following screens: Patient Profile, Encounters, and Patient Payments. 
  • The Patient Report allows you to add custom fields from the following screens: Patient Profile and Cases. 
  • The Aging Report allows you to add custom fields from the following screens: Patient Profile and Encounters. 

 

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