Orders
Experience our lab and imaging ordering module to enhance the efficiency, accuracy, and user experience. Here, streamline the ordering process with an intuitive user interface and logical workflow.
Create a lab or imaging order
Click Orders from the navigation menu of the patient dashboard.
Can’t locate the Orders tab? Click the Settings gear to customize and sort the tabs of your patient dashboard navigation menu.
Click the Add Order dropdown menu, then Add Order.
If your practice does not have a lab interface setup, select Universal Orders from the Facilities dropdown menu.
The Order Date will default to the present date, however, you can edit as necessary. Select the appropriate Provider, and enter Order details if needed.
Using a lab interface?
If your practice is connected with lab interfacing to send the order directly to a lab, select the desired lab and insurance case from the Facilities and Cases dropdown menus. If necessary, click Add Case to enter a new insurance case for the patient.
You will be notified if more information is needed for the insurance case. Click the red text to complete the required information.
- Search for the test by typing into the Test field. Choose from the populated results.
- Select the applicable diagnosis from the Diagnosis dropdown menu. The patient must have an active diagnosis entered in the Problems tab of their dashboard. Click here to learn how to add a new patient active diagnosis.
If you're using a lab interface, please note that imaging might not be available based on the lab you choose. Click Add Test to add another test to the order.
Make your selections from the Test and Diagnosis fields. Click the red garbage can icon to remove the additional test.
Once all tests for the order have been added, click Save to complete.
Using a lab interface?
If you are using a lab interface, use the Loinc dropdown menu to select the applicable code, however, this is not a required field. Enter the Collection Date/Time if needed. When complete, click Next to continue.
If applicable to the tests chosen, answer the lab questions. Click Send to complete the order.
View the status of the lab interface order from the Orders page.
Order sets
Organize frequently needed lab tests into a convenient Order Set to help save time and boost efficiency. Using order sets helps make sure that no important tests are overlooked and minimizes the risk of incomplete workups.
From the Orders page, click Manage Order Sets.
Existing Order Sets will display below. Click + New Order Set to begin.
Complete the following:
- Name your Order Set
- Choose the Facility the Order Set applies to. For instance, if your practice has a lab interface and you're making an Order Set for hypothyroidism testing from Quest Diagnostics, select Quest Diagnostics here. In the example below, we're opting not to use an interface since we'll be printing the order and handing it directly to the patient. Instead, we've chosen Universal Orders.
- Select the Access Level by choosing between Personal, which means the Order Set is only accessible to you, or Location, which allows all ordering providers in your practice Location to access and manage the Order Set.
- Search for and enter the Tests needed to make up the Order Set, click the + to add more.
Once all tests are entered, click Save Draft to save and complete later, or Save to complete.
Your new Order Set will now be displayed below.
From the Orders page, click the Add Order dropdown menu, then click Use Order Set.
- Select the Facility associated with the Order Set you need. The Order Sets connected to that Facility will be displayed in the following dropdown menu for you to choose from.
- Next, choose one or multiple applicable diagnoses from the Diagnosis dropdown menu. The patient must have an active diagnosis entered in the Problems tab of their dashboard. Click here to learn how to add a new patient active diagnosis.
- Finally, enter the Specimen Collection Date/Time.
The Tests associated with your chosen Order Set will display below. Click OK to proceed.
Below, you'll find all tests included in the Order Set. If you need to add any extra tests, click Add Test.
Scroll to ensure the Order looks good, then click Save to complete.
If this order is being sent directly to a Facility through an interface, you will see the option 'Next' instead.
From the Orders page, click Manage Order Sets.
Click Expand All to see the full Order Sets, or, use the caret icon to expand sets individually. This allows you to review which tests are currently included in a set.
To manage an Order Set, use the three dot menu corresponding with that set. Choose from Edit, Clone, or Delete.
- If an Order Set was created for the practice location, everyone in the practice can perform these actions
- If an Order Set was created for a provider's personal use, only that provider can perform these actions.
Review, edit and print orders
Click Orders from the navigation menu of the patient dashboard.
Existing orders will be displayed. Use the Expand All button, or the caret icon to expand and collapse the existing orders. To view, edit or print an order, click the three vertical dots.
Choose the desired action from the menu that appears.
Favorite lab tests
Commonly ordered tests can be marked favorite for ease of access. Favorites, indicated by a yellow star, appear at the top of your dropdown menu when searching for a test.
Click on the star preceding the test name to add or remove a test. Adding an order to favorites will turn the star yellow. Removing an order from favorites will revert the star to gray.
Access lab interface order documents
If your practice is connected with lab interfacing, successfully sent orders will display on the Orders page with a status labeled Sent. Expand the order to review the Requisition and print the requisition document and specimen label.
Click the three dot menu for the order, then View. The document will appear within the RXNT window displaying details of the order.
Click Print Requisition, or if available, Print Label. The document or label will appear for you to view and print, if needed.
Labs ordered through a lab interface are only able to be edited, not deleted.
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