Orders
Experience an updated Orders tab with a new look and feel. The redesign of our lab and imaging ordering module is a comprehensive upgrade to enhance the efficiency, accuracy, and user experience for healthcare providers using our EHR system. This feature focuses on streamlining the ordering process through a more intuitive user interface and logical workflow.
Results & Orders remains available, however, orders entered in the Results & Orders tab will only be accessible there. Orders entered in the new Orders tab will only be accessible there.
Create a lab or imaging order
Click Orders from the navigation menu of the patient dashboard.
The Orders tab will display as "Orders (beta)".
Can’t locate the Orders tab? Click the Settings gear to customize and sort the tabs of your patient dashboard navigation menu.
Click Add Order.
If your practice does not have a lab interface setup, select Universal Orders from the Facilities dropdown menu.
The Order Date will default to the present date, however, you can edit as necessary. Select the appropriate Provider, and enter Order details if needed.
Using a lab interface?
If your practice is connected with lab interfacing to send the order directly to a lab, select the desired lab and insurance case from the Facility and Cases dropdown menus. If necessary, click Add Case to enter a new insurance case for the patient.
You will be notified if more information is needed for the insurance case. Click the red text to complete the required information.
- Search for the test by typing into the Test field. Choose from the populated results.
- Select the applicable diagnosis from the Diagnosis dropdown menu. The patient must have an active diagnosis entered in the Problems tab of their dashboard. Click here to learn how to add a new patient active diagnosis.
Use the following abbreviations to easily locate MRIs, X-rays and CT Scans:
- MRI: MR + body part (MR brain)
- X-ray: XR + body part (XR spine)
- CT: CT + body part (CT head)
If you're using a lab interface, please note that imaging might not be available based on the lab you choose.
Click Add Test to add another test to the order.
Make your selections from the Test and Diagnosis fields. Click the red garbage can icon to remove the additional test.
Once all tests for the order have been added, click Save to complete.
Using a lab interface?
If you are using a lab interface, use the Loinc dropdown menu to select the applicable code, however, this is not a required field. Enter the Collection Date/Time if needed. When complete, click Next to continue.
If applicable to the tests chosen, answer the labs questions.
Click Send to complete the order.
View the status of the lab interface order from the Orders page.
Review, edit and print orders
Click Orders from the navigation menu of the patient dashboard.
Existing orders will be displayed.
Use the Expand All and Collapse All buttons, or the caret icon to expand and collapse the existing orders.
To view, edit or print an order, click the three vertical dots.
Choose the desired action from the menu that appears.
Favorite lab tests
Commonly ordered tests can be marked favorite for ease of access. Favorites, indicated by a yellow star, appear at the top of your dropdown menu when searching for a test.
Click on the star preceding the test name to add or remove a test. Adding an order to favorites will turn the star yellow. Removing an order from favorites will revert the star to gray.
Access lab interface order documents
If your practice is connected with lab interfacing, successfully sent orders will display on the Orders page with a status labeled Sent. Expand the Requisition to review the order and view and print the requisition document and specimen label.
Click the three dot menu for the order, then View. The document will appear within the RXNT window displaying details of the order.
Click the Print icon for the requisition, then Print Requisition or Print Labels. The document or label will appear for you to view and print, if needed.
Labs ordered through a lab interface are only able to be edited, not deleted.
Results & Orders
The Results & Orders tab was the former way to view results and order labs and/or imaging. We recommend utilizing the newly implemented individual Results tab and Orders tab.
Results & Orders remains available, however, Orders entered in the Results & Orders tab will only be accessible there. Orders entered in the new Orders tab will only be accessible there.
Click Results & Orders from the navigation menu of the patient dashboard.
Click Order.
Click Add.
If your practice is connected with lab interfacing to send the order directly to a lab, select the desired lab and insurance case from the Facility and Cases dropdown menus.
Search for the test by beginning to type into the search test field. Choose from the populated results.
In addition to lab tests, imaging tests can also be ordered.
If using a lab interface, imaging may not be available depending on the selected lab.
Many labs require a diagnosis to be attached to the order. Click here to learn how to add a new patient active diagnosis.
The LOINC and Urgency are not required fields.
Select Green + to add another test to the lab order. Click the Red - to remove a test from the lab order.
Click Next.
If you are using a lab interface, answer the four questions and click Next.
Click Send to complete the lab order.
Click Save to complete the lab order. Save to your computer or Print the order to send or give to your patient.
Favorite lab tests
Commonly ordered tests can be marked favorite for ease of access. Favorites, indicated by a yellow star, appear at the top of your dropdown menu when searching for a test.
Click on the star next to the test name to add or remove a test. Adding an order to favorites will turn the star yellow. Removing an order from favorites returns the star to gray.
Review orders
Click Results & Orders.
Click Order.
Ordered lab tests display here.
To print, select the checkbox next to the order followed by the green Print button.
To edit the order, click the manilla folder icon.
To delete the order, click the red x icon.
Lab Interface orders
If your practice is connected with lab interfacing, the ordered labs display with A, L and R icons.
- Click the red A icon to view/print the ABN document.
- Click the green L icon to view/print the specimen label.
- Click the blue R icon to view/print the requisition document.
Labs ordered through a lab interface are only able to be edited, not deleted.
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