Encounter dashboard
The encounter dashboard hosts three tabs allowing users to keep track of their encounters:
- Unsigned Encounters
- Awaiting Billing (formerly "Unreleased Encounters")
- Archived
Unsigned encounters
Click Encounters from the main menu header and the page will default to the provider's Unsigned Encounters.
Awaiting billing
Push encounters from the Awaiting Billing tab to the Archived tab to review all of the completed billing encounters.
Click Encounters on the main menu header, then select Awaiting Billing.
To release an encounter from this tab, click the green arrow icon.
Once the encounter is released, a popup will appear in the top right of the window informing you the encounter was released successfully.
Once released, the encounter will be in Billing Complete status and move to the Archived Encounters tab.
If the encounter has more than 12 diagnosis codes, a popup will appear instructing you to select the codes you wish to release.
A maximum of 12 diagnosis codes are allowed on billing claims.
Select the desired diagnosis codes using their corresponding checkboxes and scroll down to either Release or Cancel.
Batch download superbills and bulk archive encounters
Within the Awaiting Billing tab, select all encounters you wish to batch download superbills for or bulk archive.
Scroll to the right of the grid. Select the blue download icon to batch download the superbills associated with the selected encounters OR the green check mark icon to bulk archive the selected encounters.
Archived encounters
Encounters shown in the Archived Encounters tab include encounters considered "Billing Complete". Unsigned encounters will still appear here if designated "Billing Complete", as well as the Unsigned Encounters tab.
There are two ways to move an encounter to the Archive:
- Release the encounter
- Click Billing Complete on a superbill
Click Archived Encounters.
To unarchive an encounter, click the Unarchive icon.
Customize your encounter dashboard
Customize a Queue of Dual Signature Encounters
Set up a favorite view on the Unsigned Encounters list for your direct reports by filtering to the appropriate Providers and encounters in the "Review" status. Use the full functionality of our RXNT Grid to set up custom views and filters. Click here to learn more about the RXNT grid.
The All Groups toggle will save from the Unsigned Encounters as part of your favorite filters. To show all locations when you select your favorite, ensure this toggle is set to on.
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