Schedule and Check In For Your Appointment

Your provider must be using RXNT Scheduling in order for you to check into your appointment from the patient portal. Not all providers use the schedule or request appointment features. The option you see in your patient portal is based on what your provider's office has chosen to implement.

Schedule appointment

Begin by navigating to the Appointment tab on your portal dashboard. 

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Upcoming appointments are displayed here. Click Schedule Appointment

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Select the location, provider, and appointment type. A list of appointments will be displayed for you to choose from. Select the desired appointment type and then click Schedule

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You will see a confirmation message at the bottom of the screen.

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The appointment will be displayed as an upcoming appointment.

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Copays and deposits

Depending on your practice's setup, you may be required to pay a copay or deposit upon scheduling an appointment.

Once you have selected your desired appointment slot, you will be notified the selected appointment type requires payment and prompted to select the insurance case you wish to apply to this appointment. Select the Case and click Schedule.

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Your Account Number, Date of Birth and Last Name will be pre-filled into the patient bill pay window. Review the information and made any necessary revisions. Once complete, click Submit.

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The payment amount will be detailed along with your demographics.

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Scroll down to complete all required credit card information.

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Click Submit to complete.

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Once submitted, the window will display Payment submitted and appointment scheduled successfully.

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Reschedule appointment

Navigate to the Appointments tab. 

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Click Reschedule next to the appointment you need to reschedule.

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Click Yes on the notification pop-up asking if you are sure you want to reschedule your appointment.

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Review the location, provider, and appointment type. Select your desired time and click Schedule.

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Start check-in

Available Wednesday, March 27th, 2024, depending on your practice's settings you may be required to pay a copay or self-pay deposit upfront when checking in to your appointment from your portal.

On the Appointments page, click Check In to the right of the appointment you have scheduled today.

You can only check into an appointment on the day it's scheduled for.

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Sign consent forms

You will automatically be prompted with any unsigned consent forms. Check the agreement to sign electronically and type your name in the text box.

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Click Sign.

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Complete intake forms

Once you have signed all consent forms, you will be prompted to complete any outstanding intake forms. Fill in your information and click Submit at the bottom of the form.

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Pay balance

If your provider is enrolled with payment processing and you have an outstanding balance, you'll be redirected to the online bill pay page to make a payment on your account.

Learn more about bill pay.

Copays and deposits

Depending on your practice's setup, you may be required to pay a copay or deposit upon checking in to your appointment.

Once consent and intake forms have been competed (if applicable), you will be notified your appointment requires payment and be prompted to select the insurance case you wish to apply to this appointment. Select the Case and click Continue.

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Your Account Number, Date of Birth and Last Name will be pre-filled into the patient bill pay window. Review the information and made any necessary revisions. Once complete, click Submit.

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The payment amount will be detailed along with your demographics.

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Scroll down to complete all required credit card information.

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Click Submit to complete.

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Once submitted, the window will display Your transaction is completed successfully.

You will now be checked in for your appointment.

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Launch your appointment

Once you've completed all forms, you'll be checked in for your appointment. If your appointment is for a telehealth visit, click Launch Appointment to launch it directly from your patient portal account.

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