Patient Portal Registration and Login

Patient portal registration

Coming soon, the patient portal registration link and the PIN validation will be able to be sent via text message, in addition to email. This update will be rolled out gradually, starting with a small group of customers on Wednesday, December 11th, 2024. It will be fully available to all customers by Thursday, December 19th, 2024. 

Email registration

Once your provider gives you access to the patient portal, you'll receive an email with a link to register for the portal. Click Register in the email to launch the identity validation process.

The registration link is valid for 72 hours.

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Registration validation

Validate your information by entering your last name, date of birth, and email. Click Continue.

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Available beginning Wednesday, December 11th, 2024 (fully implemented for all customers by Thursday, December 19th, 2024).

Validate your information by entering your Last Name and Date of Birth. Then, select your Communication Preference, choosing between Text or Email.

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Email

If you chose email as your communication preference, enter your Email below, then click Continue.

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Text

If you chose text as your communication preference, enter your Phone Number below, then click Continue.

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PIN verification

You will receive another email once your identity is confirmed. Copy the six-digit portal registration PIN. Check your junk or spam folder if you did not receive the PIN.

Portal

Paste your six-digit portal registration PIN into the patient portal.

Enter

Available beginning Wednesday, December 11th, 2024 (fully implemented for all customers by Thursday, December 19th, 2024).

Depending on your communication preference, you will receive either an email or text message with the 6-digit verification PIN code.

Email Text

If you chose email, navigate to your inbox and open the email to obtain the PIN.

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Enter the PIN below.

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If you wish to switch your communication preference and receive the PIN by text message, click RECEIVE PIN VIA TEXT.

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Enter your phone number, then click SEND PIN.

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Account details 

Ensure your email address is correct, choose your username and password, then click Create Account.

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You will be automatically logged into your patient portal account. Accept the Terms and Conditions.

Terms

Representatives

Those needing access to a patient's portal can register as an authorized representative. Providers can send the patient portal registration link directly to the parent if the patient is a minor, or, patients can invite others to be a representative from within their portal.

Register as a Representative

If you are creating an account as a representative of the patient, select that option while registering and enter your information below, email is required. Choose your username and password. Then, click Create Account.

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You will be automatically logged into the patient portal account. Accept the Terms and Conditions.  

Terms

As a representative, you will be prompted to enter the rest of your details. Click Update to save your information.

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Add a Representative

Click More from the navigation bar, then select Relations.

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Click New in the top right-hand corner.

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Fill out the mandatory fields with the asterisks with the information of the representative, then click Send Invite

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The representative will receive an invitation to create an account that will give them access to your personal health information.

Available beginning Wednesday, December 11th, 2024, your new representatives can be invited to register for the portal via text message (fully implemented for all customers by Thursday, December 19th, 2024).

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Update a Representative's information

Click More in the header and select Relations.

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Click the edit icon for the relation you want to reset.

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Make necessary changes and click Update to save.

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Login to the patient portal

Visit www.rxnt.com/phr. Indicate whether you are the Patient or a Representative using the corresponding radio button.

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Enter your Username and Password below, then click Login.

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You can also access the patent portal login by visiting www.rxnt.com, and selecting Patient Login.

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Trouble logging in?

Click Get Support to be directed to our help article on troubleshooting login issues.

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Access terms and conditions

From the utility icon, you can access the terms and conditions and privacy policy you accepted during registration.

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Still, need help? Contact us!

Have a great idea? Tell us about it!

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