Patient Portal Dashboard and Navigation

Our Patient Health Records (PHR) portal has useful features that let you navigate quickly to the information you need.

Dashboard

Action items

The top left of your dashboard includes items that require your attention. This includes:

  • Consent forms
  • Intake forms
  • Pending appointments
  • Rx Savings

The number next to the item indicates how many there are. Click on an item to navigate to that section of the PHR.

Appointments

Your upcoming appointments are displayed in the upper right section of the dashboard. Quickly see the appointment date and time, location, and provider information.

Hover over the location information icon to see the address of your provider's office.

Medications

Beginning Wednesday, January 21st, 2026, the “Provider” column will be updated to “Added By” to more clearly show who documented the medication and to prevent any confusion about prescribing authority.

Your current medications are shown in the bottom left section of the dashboard. Your provider may not have prescribed all of these medications, this list shows what your provider has on file that you are taking.

Click the chevron icon on any medication to see additional dosage information.

If a coupon is available, you'll see an orange coupon icon to the right of the medication. Click on the coupon icon to see the coupon details and apply the savings at your pharmacy.

Balance

The bottom right section of the dashboard includes quick actions:

Navigation Bar

Find everything at a glance and check out different sections of the PHR. 

Click the RXNT logo to get back to the Dashboard quickly.

Give feedback

Patients and their representatives are able to submit direct feedback to RXNT from their patient portal.

Upon login, users may be prompted to give feedback. Click Yes, Sure! to continue to the survey.

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Alternatively, access the feedback survey through the main menu header. Click More, then Give Feedback.

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Scroll through the Patient Portal Survey and complete the questions. 

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Once done, click Submit to complete the survey.

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Profile View

Patient

Click on your avatar to view your account information, update your demographics profile, and sign out of your PHR account.

Representative 

This will display for representative accounts only. 

Quickly see who you're viewing health records for, right from the header next to the avatar.

Change account

Have multiple accounts?

If you're a patient or representative registered with several offices through the RXNT patient portal, you can easily access all your accounts with just one login. You'll find the Change Account option here, just click to review and enter your other accounts. 

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The account you're logged into right now will have a Current tag. Take a look at your other accounts listed and click on one to access it.

In the example below, the user is logged into their Patient Account and has the option to switch to their Representative Account for their daughter.

 

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Settings

Click the gear to access Settings.

Notifications

Patients and their representatives can receive health-related and/or prescription coupon notifications when important updates are available. Users have the option to customize notification preferences at any time.

Health-related notifications Coupon notifications

Once in settings, click Notifications to update preferences. Use the top toggle button to opt out or in for all notifications, or, customize preferences by text message or email. These notifications inform patients and their representatives of:

  • New consent forms
  • New intake forms
  • Test results
  • Newly scheduled appointments
  • Prescriptions that have been sent to the pharmacy
  • New patient document sent to the patient or uploaded to the patient's account by the provider 
  • Upcoming appointment notifications (one hour before scheduled appointment)
  • New message from your provider 

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If you wish to opt in to health-related text messages and do not have a cellphone number on file, you will receive a message informing you to add a cellphone number to your patient profile.

If you wish to opt back in to previously opted out text message notifications, log into your PHR and follow the instructions in the notification settings. A message will display providing a unique phone number to text 'START' to. 

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Terms and conditions

Access the terms and conditions and privacy policy you accepted during registration in the utilities section.

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FHIR

You can enable Fast Healthcare Interoperability Resources (FHIR) in your patient portal to access the SMART app gallery of approved apps. Enabling this connection will send your Protected Health Information (PHI) to the SMART app.

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Still, need help? Contact us!

Have a great idea? Tell us about it!

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