Email Configuration
To begin, navigate to the Utilities at the top right corner.
Preferences
Note: Google calendar sync from Scheduling works only with emails hosted on Google. For example, your blank@rcompanyname.com must be hosted by Google.
Group Preferences
Under Preferences, Group Preferences, the Sync Appointments with Google Calendar must have a Yes in the value along with your email address. Click Save. You must change these settings for each location.
Google Sync
Click Sync in the top right on the screen.
A pop-up will prompt you to log in to your Gmail account. Please follow the steps of entering your email and password.
Click Allow.
ICS cal
An ICS file serves as a universal calendar file format utilized by various email and calendar programs, such as Microsoft Outlook. This file format enables the seamless sharing of calendar information over the web and through email.
For instance, when sending a meeting request to others, they can share their ICS files, allowing them to effortlessly import the meeting's details into their calendar. This streamlines the process of scheduling and coordinating meetings, ensuring that all participants have access to the necessary information.
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Frequently Asked Questions
How many users can sync a doctor's calendar via Google Sync?
There is no limit to the number of users who can sync a doctor's calendar via Google Sync.
Can a user un-sync the calendar? If so, how?
Yes, a user can un-sync the calendar by removing the email address associated with their Google account from the Group Preferences.
Is the user required to "sync" a Google calendar by selecting the Google button in the scheduler for changes to be reflected on their Google calendar?
Once the Google Sync configuration is complete, all future appointments, including canceled appointments, will be automatically synced to the doctor's Google Calendar. The user can use the "sync" button on the appointments screen to manually sync their schedule before the Google Sync setup or if any new email gets added under the Google Sync.
Is syncing the calendar to Google or sharing an ICS file with Microsoft Outlook HIPAA compliant?
Yes, syncing the calendar to Google or sharing an ICS file with Microsoft Outlook is HIPAA compliant as long as there is a Business Associate Agreement (BAA) in place. Google provides a BAA for its paid versions, but not for its free version of Google Calendar. Microsoft provides a BAA for users of Microsoft 365.
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