What are recall messages?

Recall Messages are designed to facilitate patients receiving further advice and reminders with regard to matters of clinical significance. They serve as an internal reminder.  

In order to access this functionality, please click Utilities, Company Master, and Recall Messages.


There are two different ways to add a recall message:

1.) From the recall list button on the Appointment Calendar screen, users can select the chevron in the top left and enter the details
2.) From a scheduled appointment, select the 3 dots and then select Appointment Recall.

The Recall Message is set within the patient’s appointment card and then can be reviewed on the specific date indicated by selecting the Recall List. Once the patient is contacted the appointment recall can be deleted or converted into an appointment. The recall list can also be searched for by date range.

Was this article helpful?
1 out of 1 found this helpful