Coming soon, if applicable, a medication's PRN description will be shown after the dosage on the Rx Summary screen. This will also include prescriptions viewed from the Recent, Pending, and Voided lists.
The update will begin rolling out gradually, starting with some clients on Wednesday, December 3rd, 2025, and will be available to everyone in the days that follow.
On the app dashboard, select Clinical.
Write Rx
From the patient dashboard, tap Write Rx at the bottom of the page.
Begin by searching for the medication you'd like to prescribe. You can enter partial names, but please double-check the spelling before searching. Then, select the correct drug, strength, and form.
You can pick from your custom sigs, choose a recommended sig, create a new one, or select from alternative medications.
If you have created any custom sigs for this medication, you’ll find them listed here within the Custom tab. Just tap to select. Click here to learn more about custom sigs.
To choose from standardized or commonly used directions, tap Recommended.
Please select from the recommended signatures available. There might be more than one option.
Tap Add New Signature.
Complete the Dosage Details and Dispensing Information.
If you think a different medication might be better, tap Alternative Drugs to view a list of similar options and select from there.
Please make sure all required fields are filled out, including Dosage, Quantity, and Units. Complete any other fields as necessary.
Units options are determined by NCPDP 2017071 prescription standards as required by 42 CFR 170. Prescription units allowable in NCPDP 2017071 are based on a list compiled by the National Cancer Institute.
Select a pharmacy
The pharmacy will automatically be set to the last one used for the patient. To choose a different pharmacy, just tap the pencil icon within Pharmacy Details.
Choose from your patient's preferred pharmacies if applicable, your own favorites as the prescriber, mail order pharmacies, or search for a pharmacy.
Remain in the Favorites tab. Pharmacies marked as the patient's favorites are indicated by a blue star icon.
Tap on a pharmacy to choose it. The selected pharmacy will be highlighted with a blue outline, then tap Set Pharmacy.
Remain in the Favorites tab. Pharmacies marked as the prescriber's favorites are indicated by a blue heart icon.
Tap on a pharmacy to choose it. The selected pharmacy will be highlighted with a blue outline, then tap Set Pharmacy.
Tap Search.
Tap the filter icon to set your search parameters.
For best results in locating the correct pharmacy, we recommend searching by state and zip code only.
Review the available options and tap on a pharmacy to choose it. The selected pharmacy will be highlighted with a blue outline, then tap Set Pharmacy.
After you select a pharmacy, you will be returned to the Rx Details page. If all details look good, tap Next to proceed with sending the prescription.
Send the prescription to the pharmacy
After review, tap Send to transmit the prescription to the pharmacy. You will receive a confirmation message, Transaction Successful.
If you need to place the prescription in your queue to be processed at a later time, tap Save as Pending.
Still, need help? Contact us!
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