Patient Bill Pay, now on the RXNT Check-In App

 Available starting Tuesday, April 5, 2022.

After the patient signs their consent forms and verifies their demographic and insurance information, they will be directed to pay their bill if there's an outstanding balance.

 Make sure you are signed up for Payment Processing so that your patients can process credit card payments. This replaces the previous PayPay functionality in the Check-In app.

Select charges and payment amounts

The top of the screen will display the patient's account information and current balance.

mceclip0.png

All charges will be selected by default. Tap the checkbox for Select all to deselect all charges.

mceclip1.png

Tap the checkbox on an individual line item to select or deselect that charge.

mceclip2.png

Tap the payment amount on a line item to enter a partial payment amount.

mceclip3.png

The bottom of the page will show the patient's total payment amount.

mceclip4.png

Tap Pay Now to proceed.

mceclip5.png

Choose payment method

 If this is the patient's first time using bill pay, they'll automatically be prompted to add a new card.

Use a saved card

Tap on the dropdown to change the payment method.

mceclip6.png

The card display will show the selected payment source.

 For security purposes, only the last four digits of your saved cards will be shown.

mceclip7.png

Add new card

Tap + new card.

mceclip8.png

Enter a card name.

mceclip0.png

Tap on the correct card type.

 Only the card types displayed are accepted through online bill pay.

mceclip1.png

Enter the card information and associated address.

mceclip2.png

Complete Payment

Tap Back at any time to return to the previous screen.

mceclip9.pngmceclip10.png

Tap Pay Now to process the transaction and pay the bill.

mceclip11.pngmceclip12.png

The patient will see a confirmation that the payment was successfully completed.

mceclip0.png

 

Still need help? Contact us!

Have a great idea? Tell us about it!

Was this article helpful?
0 out of 0 found this helpful