Approve or Void Pending Prescriptions

Pending prescriptions can be approved or voided from the provider dashboard in the RXNT mobile app.

View all pending prescriptions

Log into the RXNT app and tap E-Prescribing.


Tap Pending in the navigation bar to view all pending prescriptions.


Filter the pending prescription list

Tap Filter by to narrow down the list of prending prescriptions.


Select one or more providers to view only their pending prescriptions.

 Only providers with open pending prescriptions will be available to filter. If you don't see a provider's name listed, they don't have any pending prescriptions to approve.


Tap the chevron icon to collapse the filter options and see the updated prescription list.


Select prescriptions to approve

Tap the checkbox to the left of the prescriptions you want to approve.


Approve prescriptions

Tap Approve to send the prescriptions electronically.

 If a prescription is for a controlled substance, you must be enrolled with EPCS and have an activated token for two-factor authentication in order to approve the prescription.


Select prescriptions to void

Tap the checkbox to the left of the prescriptions you want to void.


Void prescriptions

Tap void at the bottom of your screen. 

Void Button.png

Confirm your selection by selecting Void on the Void Alert.


Tap on the Reason selection box.


Select your void reason from the choices at the bottom of your screen (required) and tap Done. Enter comments if applicable (not required). Lastly, tap Void.


The app will direct you back to pending prescriptions where you will no longer see any prescriptions that have been voided. Tap Voided in the navigation bar to locate and view voided prescriptions.


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