February 4th

Electronic Health Records

Ambient IQ form customization

Users will be able to personalize their Ambient IQ forms by selecting which sections and headers to include, assigning a title, choosing their specialty, and configuring custom settings. Click here to learn more!

Practice Management

Enhanced race details in patient profile

A new Detailed Race field has been added to the Billing and Scheduler Patient Profile. After selecting a race, this field populates with additional options, allowing you to choose a more specific race category. Click here to learn more!

New balance column on denied/left open tab

A Balance column has been added to the Denied/Left Open tab, displaying the current balance for each encounter. Click here to learn more!

Total field and reporting updates

On the Insurance Payments screen, the Expected Rate field has been replaced with Expected Total, which calculates the total expected amount based on all line item units (Expected Rate per unit × line item units). Click here to learn more!

An Expected Total column has also been added to the following reports:

• Insurance Payment Report
• Encounter Report
• Revenue Report
• Charge Revenue Report

Payment plan failures now displayed

The Payment Plan Summary pop-up now displays payment plan failures. Any failure during payment plan processing will appear with a “Failed” status pill for clear visibility. Click here to learn more! 

January 21st

Patient Health Records

Update to patient medication list

The patient’s medications list in the portal will now display the “Provider” column as “Added By,” clearly indicating who documented the medication and avoiding any implication of prescribing authority. Click here to learn more!

Practice Management

Aging report upgrade 

The Most Recent Note column on the Aging Report will be upgraded to display the date the note was entered. This enhancement provides clearer context and improved visibility into the timing of the latest activity, making it easier to track follow-ups and monitor account updates. Click here to learn more!

Insurance payment screen upgrades

• Updated History View
• The History pop-up on the Insurance Payments screen has been refreshed to match the latest layout and fields, giving you a clearer, more accurate view of changes over time. Click here to learn more!
• Display Payer Name Editing
  The Payer Name field is now labeled Display Payer Name. For posted insurance payments, this field is editable so you can correct how the payer name appears, without affecting the underlying payment details. Click here to learn more!
• Reprocess ERA Button

  If any changes were saved or draft-saved after the initial ERA allocation, selecting Reprocess ERA will revert the payment to its original ERA-applied state

  After entering CONFIRM and clicking Continue, the current payment will be deleted and a new payment, using the same check number, will be automatically recreated and placed under the Unposted tab. Click here to learn more!

2026 RVU data available 

The 2026 RVU data has been added to the RVUs Advanced Reporting dashboard. Click here to learn more!

January 7th

Data & Automation

Payment options update

The Payment Options screen has been refreshed with a new design. If you have the Billing Contact role, you can use the eye icons to see the subscriptions and billing address linked to each payment option. Click here to learn more!

Patient Health Records

New message notification for patients

Along with our patient portal health notifications, patients and their representatives will now get a notification based on their preferred method whenever they receive a new message from their provider's office. Click here to learn more!

December 22nd

Practice Management

Increased charge uploader rows 

The row limit for the Charge Uploader has been increased from 1,000 rows to 2,000 rows. Click here to learn more!

December 17th

Mobile Apps

MyRXNT app update

Patients can now see comments from their providers on their lab results directly in the MyRXNT patient portal app. Click here to learn more!

Practice Management

Advanced reporting - RVUs

The RVUs dashboard will now include all available RVU types and offer expanded filtering and grouping options for easier analysis. Click here to learn more!