Coming Soon to RXNT!

June 26th

Data & Automation

Logo on patient receipts

A new option will be available on the Upload Logo screen of the Product Dashboard that allows users to add their logo to patient receipts generated from Billing and Scheduling. Click here to learn more!

Electronic Health Records

Updated Quick Add feature

The Quick add functionality has been improved and a new look has been introduced. By clicking the plus button next to the Add Patient button, a dropdown list will appear with the required information to quickly add a patient to the RXNT system. Information required includes the First Name, Last Name, and Date of Birth. Also provided is an option for activating PHR by email or text message. Depending on the mode selected, either an email address or phone number is required. More details coming soon!

Updates to Patient Edit Screen and adding a new patient

Experience an updated Patient Edit Screen titled 'Patient Information', with a new design and location. The Patient Information screen is a tab located within the navigation menu of the patient dashboard. This new page will also launch when adding a new patient, streamlining the process. More details coming soon!

Update to patient portal PIN validation during registration

Patients will be able to receive their portal registration link and PIN validation via text message. Click here to learn more!

Practice Management

New patient Quick Add in Scheduling

The Quick add functionality has been improved and a new look has been introduced. By clicking the plus button next to the New Patient button, a dropdown will appear with the required information to quickly add a patient to the RXNT system. Information required includes the First Name, Last Name, and Date of Birth. This feature also provides an option for activating PHR by email or text message. Depending on the mode selected, either an email address or phone number is required. More details coming soon!

June 20th 

Practice Management

Statement service restored

RXNT has established a partnership with a new vendor to provide Patient Statement Print and Mail services! Customers can now send statements directly to the printing service. This update does not affect the workflow within RXNT. More details coming soon!

June 19th

Electronic Health Records

Group appointments

Starting in the Scheduling application, users will be able to schedule a group appointment. This will flow into the new group appointments tab within the "Today's Appointment's" tab in the EHR. Users will then be able to launch a Group Notes window that will allow them to add notation for each individual patient in the group and the group as a whole. The modal will then create encounters in every patient's chart in the group. Click here to learn more!

Mobile Apps

Group appointments

To support group appointments in our Scheduler product, when viewing appointments within the RXNT app and RXNT Check-In app, users can differentiate patients who are part of group appointments. Click here and here to learn more!

Practice Management

Insurance Payment Report upgrade

We are improving the reports job so that reports no longer get stuck in the queue. We are also introducing a new validation on the UI for reports that have been generated but are unable to be opened due to exceeding the MGB size limit. Click here to learn more!

Patient Payment Report upgrade

We are improving the reports job so that reports no longer get stuck in the queue. We are also introducing a new validation on the UI for reports that have been generated but are unable to be opened due to exceeding the MGB size limit. Click here to learn more!

New Claim Specific Rule

A new claim specific rule "Send Rendering Provider NPI in Box 19 of the claim form and EDI" is available on the Insurance Payer screen. Click here to learn more!

June 17th

Mobile apps

Multi-factor Authentication (MFA) on Client Login

After entering their username and password, users will be prompted to choose whether to receive an OTP via text or email. Texts will be sent to the cell phone number on file for the user and emails will be sent to the email address on file for the user. If the user does not have a cell phone on file, they will be required to enter one immediately after logging in. The initial rollout begins gradually on June 17th, 2024, and will be fully implemented for all customers by June 19th, 2024. Click here and here to learn more!

June 12th

Electronic Health Records

Patient Snapshot dashboard

The Patient Snapshot Dashboard is a new dynamic feature designed to enhance the functionality of our EHR software by offering providers immediate access to a comprehensive overview of patient information. This feature will be accessible through a new tab on the patient dashboard titled Patient Snapshot. Click here to learn more!

June 10th 

Practice Management

Encounter Report Screen update

We are improving the reports job, starting with the Encounter report so that reports no longer get stuck in the queue. We are also introducing a new validation on the UI for reports that have been generated but are unable to be opened due to exceeding the MGB size limit. Click here to learn more!

June 7th

Practice Management

Advanced Reporting - Practice Insights

We have added a chart to the Practice Insights Advanced Reporting dashboard that visualizes the percentage of patients with and without patient portal access, providing insight into patient engagement.  Click here to learn more! 

Practice receipts updated in Scheduling 

Patient receipts in RXNT’s Scheduler now feature an updated design aimed at enhancing users’ experience. No changes have been made to the process of generating patient receipts. Click here to learn more! 

Advanced Reporting - Practice Insights

We have added a chart to the Practice Insights Advanced Reporting dashboard that breaks down the Reference Source for all patients with an appointment during the timeframe selected. Click here to learn more!

June 4th

Electronic Health Records

Unreleased Encounters tab update

The Unreleased Encounters tab will be renamed "Awaiting Billing". Users will also be able to push encounters from the Awaiting Billing tab to the "Archived" tab to review all of the completed billing encounters. The initial rollout begins gradually on June 4th, 2024, and will be fully implemented for all customers by June 10th, 2024.  Click here to learn more!

EHR superbill

For Full Suite and EHR only users, a superbill is being added to the EHR. The superbill will be linked to an encounter and the coding from the note will automatically sync. The superbill can be downloaded in PDF or CSV format from the patient dashboard or the Awaiting Billing tab. The initial rollout begins gradually on June 4th, 2024, and will be fully implemented for all customers by June 10th, 2024. Click here and here to learn more!

May 29th

Data & Automation

Multi-factor Authentication (MFA) on Client Login

After entering their username and password, users will be prompted to choose whether to receive an OTP via text or email. Texts will be sent to the cell phone number on file for the user and emails will be sent to the email address on file for the user. If the user does not have a cell phone on file, they will be required to enter one immediately after logging in. The initial rollout begins gradually on May 29th, 2024, and will be fully implemented for all customers by June 5th, 2024. Click here and here to learn more!

Electronic Health Records

Linking in Messaging and Tasking

Users will now have the ability to copy a patient's lab results, referrals and patient documents to their clipboard and paste them into a message or task as a hyperlink. Click here and here to learn more!

Practice Management

CPID fields incorporated into the Insurance Companies Screen

We have added CPID fields for Professional Claim and Professional ERA and Institutional Claim and Institutional ERA on the Insurance Companies screen. This enables users to access CPIDs associated with each Payer conveniently. Click here to learn more

Relay Exchange ERAs Migration

We are excited to announce the restoration of ERAs within RXNT following its disruption related to the Change Healthcare cybersecurity incident. Please read the following update to understand important updates regarding this service.

What does this mean for RXNT Customers?

No action is required from customers to begin receiving ERAs from the Payers included on the Exchange Claims and Remittance Payer List.

Important information regarding Payer enrollment:

  • Please refer to the “Transaction” column to determine Payers who are available for ERAs.
  • If you were enrolled to receive ERAs with a Payer prior to the outage, you will continue to be enrolled with that Payer to receive ERAs in RXNT.
  • If you would like to begin receiving ERAs from new payers, please contact Customer Support to enroll with that Payer for ERAs.
  • Not seeing an ERA you are expecting? Please ensure the appropriate CPID is entered for the Payer in the Billing Utilities. Click here to learn more!

Will customers receive ERAs from claims submitted through Optum IEDI?

  • It is possible some customers may receive ERAs for claims that were submitted through Optum IEDI. If those ERAs were already manually uploaded into RXNT, the ERA will not process and will be listed as a duplicate.

May 23rd

Electronic Health Records

Update to EPCS licensing

EPCS will be charged per provider instead of per location. If a provider has more than one location, they can indicate which location(s) will use EPCS, but will only be charged for one EPCS license. Providers will be prompted to select their primary EPCS token to be used for all locations. Click here and here to learn more! 

Mobile Apps

EPCS token update

Providers with multiple locations who have EPCS capabilities will be able to prescribe controlled substances for all locations using a single token. Providers will be prompted to select their primary EPCS token to be used for all locations. Click here to learn more!

May 22nd

Data & Automation

Enter your email address on the Product Dashboard

In the Account Setup portion of the Product Dashboard, users will be able to enter their email address if not already on file, and edit the email address if necessary. Click here to learn more!

Practice Management

Add the location to superbills 

A location dropdown menu will be added on the Billing and Scheduling Patient Dashboard to select the location for superbills. A dropdown of the Services Facility Locations is present in Billing and a dropdown for the Groups is present in Scheduler. The address of the selected Service Facility Location or Group is reflected on the superbill generated. Click here to learn more!

Print bulk superbill improvements

We will be adding the capability to print bulk superbills by patient, provider, or appointment time. 

  • When selected to print by patient - If the same patient has multiple appointments, the patient is listed only once in the grid. On the print preview screen, all appointments are present. The sorting is in the ascending order of the patient's last name. 
  • When selected to print by provider - If the same provider has multiple appointments, the provider is listed only once in the grid. On the print preview screen, all appointments are present. The sorting is in the ascending order of the provider's last name.
  • When selected to print by appointment time - All appointments are displayed in the grid as well as the print preview screen. The sorting is in the ascending order of appointment time. Click here to learn more!

May 15th

Electronic Health Records

Lab Orders update

The redesign of our lab and imaging ordering module is a comprehensive upgrade to enhance the efficiency, accuracy, and user experience for healthcare providers using our EHR system. This feature focuses on streamlining the ordering process through a more intuitive user interface and logical workflow. Click here to learn more!

 

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