March 11th

Practice Management

New claim specific rule and functionality update - TPL code and HFS code

The TPL Code field has been moved from the Payer screen to the Case screen. Because the TPL code can vary by payer within a case, this update eliminates the need to modify the TPL code on each individual claim. In addition, a new HFS Code field has been added to the Case screen to allow this code to be included on claims for payers that require it. Both the TPL Code and HFS Code fields are located within the payer folder icon inside the case.

When either the TPL or HFS code contains a value and one of the following claim-specific rules is applied (Box 9D, Loop 2320, and 2430) to include the previous priority payer’s TPL and HFS status code, or (Box 9D, Loop 2330B) to include the previous priority payer’s TPL and HFS status code, the codes will be transmitted in the appropriate EDI loops and populated in the corresponding print claim box.

If the HFS Code is not populated, the TPL Code alone will be sent in the applicable loops. If both fields are blank, the claim-specific rule will not be applied. More details coming soon!

March 4th

Data & Automation

Updated invoices page

The Invoices page on the Product Dashboard has been updated to a new look and feel. The functionality of the page remains the same. Click here to learn more!

Patient Health Records

Enhanced test results export

Patients will have the option to export their test results as a clearer, more readable PDF. This update makes it easier to download, print, and securely share results. Click here to learn more!

Practice Management

Improved tab management for Billing and Scheduling

We’re updating how multiple Billing and Scheduling tabs function to prevent workflow issues caused by duplicate tabs.

Previously, selecting Billing or Scheduling multiple times from the Product Dashboard opened additional tabs, even when one was already active. This created duplicate sessions and confusion about which tab contains the most current information.

For example:

1. 1. A claim could be corrected in one tab but submitted from another tab that did not reflect the latest edits, potentially resulting in avoidable rejections or claims stuck in the scrubber.
   2. The same claim could accidentally be submitted twice from different open tabs.

To prevent these situations, if you attempt to open Billing or Scheduling from the Product Dashboard while it is already active in another tab, you will now see a pop-up indicating that the module is open in another tab. You will have two options:

1. 1. Continue in the new tab – Clicking Accept in the pop-up will close the previously opened tab, and any unsaved data in that tab will be lost.
   2. Return to the existing tab – Clicking Reject on the pop-up will keep the old tab active and deactivate the new tab.

This enhancement helps prevent issues caused by duplicate sessions and reduces the risk of losing unsaved changes. Click here to learn more!

February 25th

Mobile apps

MyRXNT address autofill 

We've enabled device-based address autofill on the MyRXNT app for address fields when adding a new credit card or editing patient details, reducing manual entry and improving form completion speed. Click here to learn more!

MyRXNT login update for Android users

We're making it easier for patients to use Android password autofill when logging in to the MyRXNT app. Now, saved credentials will appear when users tap the username field, and a prompt will appear to save credentials after signing in, making future logins smoother. Click here to learn more!

February 18th

Practice Management

Service facility location taxonomy code on printed claims

A new Taxonomy Code field has been added to the Service Facility Location screen. In addition, a new claim-specific rule, “(Box 32B) Display Service Facility Location Taxonomy Code in Box 32B,” has been added. When a taxonomy code is entered and the rule is selected, the Taxonomy Code is printed in Box 32B on the claim form. EDI claims are not affected. Click here and here to learn more!

Suppress specific payer payments on claims

On the Manage Claims screen, if a rule is selected to suppress previously posted payments, such as:

•  
  • Insurance Payment(s) (Loop 2320, Total)
  • Insurance Payment(s) (Loop 2320 & 2430 – Total and Line Item)
  • Insurance and Patient Payment(s) (Loop 2320, Total)
  • Insurance and Patient Payment(s) (Loop 2320 & 2430 – Total and Line Item)

The system displays a list of associated payers. Users can deselect individual payers to exclude their payments from appearing on the claim and in the EDI. Click here to learn more!

Email field mandatory for corporate users in Billing and Scheduling 

On the Corporate Company Users screen in Billing and Scheduling, the Email field is now mandatory. Click here to learn more!

Location section for an existing claim-specific rule

For the claim-specific rule “(Loop 2310B) Suppress Rendering Provider Information (NM1*82) in the EDI when Same as Billing Provider,” a “+” icon is now available.

Selecting this icon allows users to add specific locations, ensuring the rule is applied only to claims associated with the selected locations. Click here to learn more!

Cancel button removed from “scrubbing for errors” tab

The Cancel button has been removed from encounters within the “Scrubbing for Errors” tab to prevent interruptions during the scrubbing process and ensure claims can be reviewed without disruption. Click here to learn more!

February 11th

Electronic Health Records

Ambient IQ template customization

Users will be able to personalize their Ambient IQ templates by selecting which sections and headers to include, assigning a title, choosing their specialty, and configuring custom settings. Click here to learn more!