February 18th
Practice Management
Service facility location taxonomy code on printed claims
A new Taxonomy Code field has been added to the Service Facility Location screen. In addition, a new claim-specific rule, “(Box 32B) Display Service Facility Location Taxonomy Code in Box 32B,” has been added. When a taxonomy code is entered and the rule is selected, the value is printed in Box 32B on the claim form. EDI claims are not affected. Click here to learn more!
Suppress specific payer payments on claims
On the Manage Claims screen, if a rule is selected to suppress previously posted payments, such as:
- Insurance Payment(s) (Loop 2320, Total)
- Insurance Payment(s) (Loop 2320 & 2430 – Total and Line Item)
- Insurance and Patient Payment(s) (Loop 2320, Total)
- Insurance and Patient Payment(s) (Loop 2320 & 2430 – Total and Line Item)
The system displays a list of associated payers. Users can deselect individual payers to exclude their payments from appearing on the claim and in the EDI. More details coming soon!
Email field mandatory for corporate users in Billing and Scheduling
On the Corporate Company Users screen in Billing and Scheduler, the Email field is now mandatory. More details coming soon!
Location section for an existing claim-specific rule
For the claim-specific rule “(Loop 2310B) Suppress Rendering Provider Information (NM1*82) in the EDI when Same as Billing Provider,” a “+” icon is now available.
Selecting this icon allows users to add specific locations, ensuring the rule is applied only to claims associated with the selected locations. More details coming soon!
Cancel button removed from “scrubbing for errors” tab
The Cancel button has been removed from encounters in the “Scrubbing for Errors” tab to prevent interruptions during the scrubbing process. More details coming soon!
February 11th
Electronic Health Records
Ambient IQ template customization
Users will be able to personalize their Ambient IQ templates by selecting which sections and headers to include, assigning a title, choosing their specialty, and configuring custom settings. Click here to learn more!
February 4th
Practice Management
Enhanced race details in patient profile
A new Detailed Race field has been added to the Billing and Scheduling Patient Profile. After selecting a race, this field populates with additional options, allowing you to choose a more specific race category. Click here to learn more!
New balance column on denied/left open
An Encounter Balance column will be added to the Denied/Left Open tab, displaying the current balance for each encounter and providing immediate visibility into remaining balances without opening individual records. Please be advised that this column is only available in Report Mode. Click here to learn more!
Total field and reporting updates
On the Insurance Payments screen, the Expected field previously displayed the Expected Rate amount but now shows the Expected Total. This new field calculates the total expected amount based on all line item units (Expected Rate per unit x line item units). Additionally, an Expected Total column has been adding to the following reports:
- Insurance Payment Report
- Encounter Report
- Revenue Report
- Charge Revenue Report
January 28th
Electronic Health Records
Microsoft SSO with EPCS authentication
RXNT now offers Microsoft SSO with Entra ID (previously known as Azure AD), including Entra ID support for EPCS authentication and multi-factor authentication (MFA). Click here to learn more!
Mobile Apps
Shared email alert
Each user needs to have a unique email address within their company. To match the desktop experience, the RXNT app will now ask users who share an email address with another user's account to update it. Starting 1/28/2026, a prompt will let affected users know they need to change their email address. Beginning 2/11/2026, this prompt can't be dismissed, and users will need to update their email address to keep using the app. Click here to learn more!
January 21st
Patient Health Records
Update to patient medication list
The patient’s medications list in the portal will now display the “Provider” column as “Added By,” clearly indicating who documented the medication and avoiding any implication of prescribing authority. Click here to learn more!
Practice Management
Aging report upgrade
The Most Recent Note column on the Aging Report will be upgraded to display the date the note was entered. This enhancement provides clearer context and improved visibility into the timing of the latest activity, making it easier to track follow-ups and monitor account updates. Click here to learn more!
Insurance payment screen upgrades
- Updated History View
- The History pop-up on the Insurance Payments screen has been refreshed to match the latest layout and fields, giving you a clearer, more accurate view of changes over time. Click here to learn more!
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Display Payer Name Editing
The Payer Name field is now labeled Display Payer Name. For posted insurance payments, this field is editable so you can correct how the payer name appears, without affecting the underlying payment details. Click here to learn more! -
Reprocess ERA Button
If any changes were saved or draft-saved after the initial ERA allocation, selecting Reprocess ERA will revert the payment to its original ERA-applied state
After entering CONFIRM and clicking Continue, the current payment will be deleted and a new payment, using the same check number, will be automatically recreated and placed under the Unposted tab. Click here to learn more!
2026 RVU data available
The 2026 RVU data has been added to the RVUs Advanced Reporting dashboard. Click here to learn more!
January 7th
Data & Automation
Payment options update
The Payment Options screen has been refreshed with a new design. If you have the Billing Contact role, you can use the eye icons to see the subscriptions and billing address linked to each payment option. Click here to learn more!
Patient Health Records
New message notification for patients
Along with our patient portal health notifications, patients and their representatives will now get a notification based on their preferred method whenever they receive a new message from their provider's office. Click here to learn more!
December 22nd
Practice Management
Increased charge uploader rows
The row limit for the Charge Uploader has been increased from 1,000 rows to 2,000 rows. Click here to learn more!
December 17th
Mobile Apps
MyRXNT app update
Patients can now see comments from their providers on their lab results directly in the MyRXNT patient portal app. Click here to learn more!
Practice Management
Advanced reporting - RVUs
The RVUs dashboard will now include all available RVU types and offer expanded filtering and grouping options for easier analysis. Click here to learn more!