October 28th
Angular upgrade - roles screen in scheduling
The Roles screen in Scheduling, displayed after selecting a specific role, has been upgraded to the latest version of Angular. This upgrade provides an improved user experience with a refreshed look and feel. Click here to learn more!
Claim - procedure codes column added to To Send Electronic tab
A new “Claim – Procedure Codes” column is now available on the To Send Electronic tab in Report Mode. The column displays the CPT codes associated with each claim as comma-separated values, making it easier to identify the procedures included in each claim. Click here to learn more!
October 21st
Electronic Health Records
External medical records
RXNT now offers providers a streamlined way to connect with national health networks through our initial integration with the Trusted Exchange Framework and Common Agreement (TEFCA), powered by Kno2’s QHIN connectivity. This integration allows your practice to send, receive, and find patient records across participating networks, including Carequality and TEFCA, for treatment purposes. Click here to learn more!
This enhancement is being gradually released and will be available to all customers in the coming weeks.
Practice Management
New denied/left open claims report and removal of balance column
To improve system performance, the Encounter Balance column has been removed from the Denied and Left Open tabs.
A new Denied/Left Open Claims Report is now available on the Reports screen, below the Charge Transaction Report, providing continued access to this information.
The report offers separate Denied and Left Open views with expanded claim, payer, provider, and encounter details, including claim events and rejection status information. Report data refreshes every 2 hours. Click here to learn more!
New encounter screen enhancements
The New Encounter screen is getting an upgrade! Enjoy a smoother, more efficient way to manage Diagnosis Codes and Line Items with new tools designed to save time and simplify your workflow.
What’s New:
- Bulk Delete: Quickly select and delete multiple diagnosis codes at once, including their linked diagnoses from line items.
- Easy Delete: Remove individual diagnosis codes or line items directly from the grid using the Delete icon.
- Link & Unlink Diagnoses: Easily connect diagnosis codes to one or more line items, or remove those connections when needed, without creating duplicates.
- Smarter Feedback: Helpful messages and notifications let you know when diagnoses are linked, unlinked, or already associated with a line item, helping prevent duplicate entries.
- Drag & Drop: Easily reorder diagnosis codes and line items within the grid.
- Downfill: Quickly copy a diagnosis or modifier from the first cell into empty fields below it with the Downfill icon.
These enhancements make it easier to manage diagnoses and line items, reduce duplicate entries, and keep your encounters organized. Click here to learn more!
This enhancement is being gradually rolled out to the next set of customers and will continue to become available to all customers in the coming weeks.
October 19th
Practice Management
Contactless patient enrollment improvements
We've improved Contactless Patient Enrollment's Online Booking flows to make Patient Portal registration quicker and easier, helping more patients seamlessly register and access their Patient Health Record. Click here to learn more!
October 14th
Electronic Health Records
New outbound webhooks available for API integrations
Integration partners can now leverage outbound webhooks to receive event notifications when patient records are updated in RXNT. This release enables partners to build synchronization into their platforms for Medications, Allergies, Problems/Diagnoses, and Demographics. Partners can keep their systems up-to-date as the clinical source of truth without relying on manual double-entry or continuous API polling.
Practice Management
New encounter screen enhancements
The New Encounter screen is getting an upgrade! Enjoy a smoother, more efficient way to manage Diagnosis Codes and Line Items with new tools designed to save time and simplify your workflow.
What’s New:
- Bulk Delete: Quickly select and delete multiple diagnosis codes at once, including their linked diagnoses from line items.
- Easy Delete: Remove individual diagnosis codes or line items directly from the grid using the Delete icon.
- Link & Unlink Diagnoses: Easily connect diagnosis codes to one or more line items, or remove those connections when needed, without creating duplicates.
- Smarter Feedback: Helpful messages and notifications let you know when diagnoses are linked, unlinked, or already associated with a line item, helping prevent duplicate entries.
- Drag & Drop: Easily reorder diagnosis codes and line items within the grid.
- Downfill: Quickly copy a diagnosis or modifier from the first cell into empty fields below it with the Downfill icon.
These enhancements make it easier to manage diagnoses and line items, reduce duplicate entries, and keep your encounters organized. Click here to learn more!
This enhancement is being gradually rolled out to the next set of customers and will continue to become available to all customers in the coming weeks.
September 30th
Practice Management
New encounter screen enhancements
The New Encounter screen is getting an upgrade! Enjoy a smoother, more efficient way to manage Diagnosis Codes and Line Items with new tools designed to save time and simplify your workflow.
What’s New:
- Bulk Delete: Quickly select and delete multiple diagnosis codes at once, including their linked diagnoses from line items.
- Easy Delete: Remove individual diagnosis codes or line items directly from the grid using the Delete icon.
- Link & Unlink Diagnoses: Easily connect diagnosis codes to one or more line items, or remove those connections when needed, without creating duplicates.
- Smarter Feedback: Helpful messages and notifications let you know when diagnoses are linked, unlinked, or already associated with a line item, helping prevent duplicate entries.
- Drag & Drop: Easily reorder diagnosis codes and line items within the grid.
- Downfill: Quickly copy a diagnosis or modifier from the first cell into empty fields below it with the Downfill icon.
These enhancements make it easier to manage diagnoses and line items, reduce duplicate entries, and keep your encounters organized. Click here to learn more!
This enhancement is being gradually released and will be available to all customers in the coming weeks.
Smarter SMS messaging in reminder composer
The Reminder Composer now makes it easier to create SMS messages that stay within the 150-character limit. The character count now includes both your message and the required opt-out or reply text, so you can see exactly how much space is available as you type.
What’s New:
- Real-Time Character Count: See your available character count update as you enter your message and enable or disable replies.
- Clearer Guidance: An informational tooltip explains how the required opt-out or reply text is included in the character count.
- Helpful SMS Banner: A banner at the top of the screen explains the automatically included text and what happens when a message exceeds the 150-character limit.
Create concise, compliant SMS reminders with greater visibility into your message length. Click here to learn more!
Updated notes pop-up
The Notes pop-up on the Encounter screen has been updated to the latest version of Angular, the underlying technology framework. This update refreshes the look and feel of the pop-up to better align with the rest of the system and provides a more consistent user experience. Click here to learn more!
Angular upgrade - adjustment transaction screen
The Adjustment Transaction screen has been upgraded to the latest version of Angular, the underlying technology framework used to support the screen. This upgrade provides a refreshed look and feel that is more consistent with the rest of the system, while delivering an improved and more streamlined user experience. Click here to learn more!
New claim specific rule
A new claim-specific rule, Display Referring Provider State License Number in Box 17A, has been added to the Payer screen. When enabled, this rule displays the referring provider’s state license number in Box 17A of the claim form, along with the 0B qualifier. Click here to learn more!
September 23rd
Mobile Apps
New medication review function for CMS68v12 eCQM compliance
A new medication review function will be available to support CMS68v12 eCQM compliance. Providers can now document that they reviewed the patient’s current medication list even when no changes are needed. This ensures the medication review is properly captured for eCQM reporting. Click here to learn more!
New warning for international patient addresses
Prescribers will now see an upfront warning when a patient has an international address. The message informs prescribers that prescriptions cannot be sent electronically, helping prevent failed prescriptions and reduce unnecessary troubleshooting. Click here to learn more!
Enhanced patient check-in and bill pay experience
We’re excited to introduce a new and improved patient experience that makes it easier and more convenient to check in for appointments and manage medical payments.
RXNT’s redesigned Digital Check-In & Patient Bill Pay experience provides a modern, mobile-responsive way for patients to complete the steps required for their visit and process payments. Patients are securely identified using identity verification and guided through only the steps needed for their appointment, such as reviewing information, completing forms, making a payment, or launching a telehealth visit.
The enhanced experience includes:
- Seamless Access: Check in using an in-office device or personal device.
- Personalized Check-In: Patients are guided through the steps required based on their appointment and individual needs.
- Multiple Appointments: Manage check-in for multiple appointments on the same day.
- Telehealth Readiness: Complete check-in and launch telehealth visits when available.
- Streamlined Patient Bill Pay: Securely review balances, make online payments, and manage payment information in one convenient experience.
This release is being gradually rolled out and will be available to all customers in the coming weeks.
Electronic Health Records
New medication review function for CMS68v12 eCQM compliance
A new medication review function will be available to support CMS68v12 eCQM compliance. Providers can now document that they reviewed the patient’s current medication list even when no changes are needed. This ensures the medication review is properly captured for eCQM reporting. Click here to learn more!
New warning for international patient addresses
Prescribers will now see an upfront warning when a patient has an international address. The message informs prescribers that prescriptions cannot be sent electronically, helping prevent failed prescriptions and reduce unnecessary troubleshooting. Click here to learn more!
Practice Management
New patient bill pay
RXNT’s Patient Bill Pay site has been enhanced to make managing and paying medical bills easier, faster, and more convenient. Patients can securely review their balances, make payments online, and manage their payment information, all in one streamlined experience. Click here to learn more!
This release is being gradually rolled out and will be available to all customers in the coming weeks.
September 9th
Practice Management
Enhanced professional encounter screen
We’re excited to introduce the newly updated Encounter Screen, designed to make everyday workflows simpler, faster, and more intuitive. The enhanced experience provides a cleaner layout, easier navigation, and streamlined access to key information and actions. Click here to learn more!
As part of the phased rollout, access to the updated Encounter Screen is now being extended to the final group of customers. With this rollout, all customers now have access to the enhanced Professional Encounter Screen.
September 3rd
Electronic Health Records
2026 Clinical quality measures (CQM) report now available
The 2026 CQM Report is now available and provides an updated overview of Clinical Quality Measure performance for the 2026 reporting year. The report includes key measure results, performance data, and relevant reporting information to support quality monitoring and improvement efforts. Click here to learn more!
September 2nd
Data & Automation
Restrict login access
Practice administrators can now restrict and restore login access for individual user accounts directly from the Location and Staff Management screen. Restricting login prevents a user from signing in while keeping their account active, preserving all associated records, appointments, and billing data. Click here to learn more!
Practice Management
Collections report update
The Collections Report will display the latest unique encounters sent to collections. If an encounter appears on multiple statements in the Collections tab, it will be displayed only once in the Collections Report. The report will include details about the associated patient, the encounter, and the latest statement. Click here to learn more!
Bulk write-offs
Users with Billing Manager permissions will now be able to write off multiple balances at once using the new Bulk Write-Off feature on the Aging Report, which will be released to all customers. This enhancement streamlines the write-off process for small or uncollectible balances and includes a Bulk Write-Off History Report for tracking completed transactions. Users without Billing Manager permissions can view write-off history but cannot create bulk write-offs.
Write-offs are applied to the current balance at the time of processing. If a balance changes after the Aging Report is generated, the write-off will be applied to the updated balance, while the Aging Report continues to display the balance that existed when the report was generated. Users without Billing Manager permissions can view historical write-off activity but cannot initiate new bulk write-offs. Click here to learn more!
Performance improvement - insurance payments save and post workflow
The Save and Post workflow on the Insurance Payments screen has been optimized to improve performance and provide a faster, more seamless experience. Click here to learn more!
This release is being gradually rolled out and will be available to all customers in the coming weeks.
Enhanced line item charges edit screen
The Line Item / Charges Edit screen within the Encounter has been upgraded to the latest version of Angular, the underlying technical framework. This enhancement delivers a more modern, streamlined, and user-friendly experience with an improved look and feel. Click here to learn more!
This release is being gradually rolled out and will be available to all customers in the coming weeks.
ERA adjustment code 104
When Adjustment Code 104 is received in an ERA, the adjustment code and amount will automatically populate on the Insurance Payments screen. The line item status will display as Select instead of Accept or Rework Denial, since Code 104 indicates that the service is not covered by the payer. This update provides a clearer workflow for handling non-covered services received through ERAs. Click here to learn more!
Default cardholder information
When a new credit card is added on the payment processing screens, the patient’s information is automatically populated, and the Use Patient Profile Information checkbox is selected by default. If different cardholder information needs to be entered, deselecting the checkbox clears the populated fields so you can enter the appropriate details. Click here and here to learn more!