Sent prescriptions can be discharged and canceled from the patient dashboard.
- Discharging a prescription
- Removes it from the patient's list of medications.
- Canceling a prescription
- Cancels the medication at the pharmacy if it has not yet been filled.
View sent prescriptions
Use the search feature to locate the patient.
The patient dashboard will open to Current Meds. Tap Previous to view all previously sent prescriptions.
Tap the checkbox next to the drug you wish to discharge, then tap the ellipsis at the bottom of the screen to open the prescription options.
Enter a reason for the discharge and tap Discharge again to remove from the patient's medication list.
The prescription will display with a strikethrough. If the prescription needs to be reinstated to the patient's medication list, tap the checkbox for the prescription, then tap the ellipsis at the bottom of the screen to open the prescription options.
Tap Reinstate to revert the discharged prescription.
Tap the checkbox next to the drug you wish to cancel, then tap the ellipsis at the bottom of the screen to open the prescription options.
Tap Cancel Rx at Pharmacy to immediately send a cancel request to the pharmacy.
Not all pharmacies allow prescriptions to get canceled. If a pharmacy doesn't accept cancellations, the Cancel Rx option will not appear.
The prescription status will display as Pending Cancel until the pharmacy responds to the cancel request.
If the pharmacy approves the cancel request, the status will change to Cancel Approved, and the prescription will display in the Previous tab with a strikethrough. If the pharmacy sends any additional notes about the cancel request, they get displayed after the status.
If the pharmacy denies the cancel request, the status will change to Cancel Denied, and the prescription will remain active in the Previous tab. The reason for the denial will display after the status.
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