Determine if you have patients with invalid addresses

RXNT offers a convenient tool to avoid manual review of each patient's address. 

Let's begin by navigating to the billing module and clicking the Magnifying icon located at the top of the screen. 

The report will generate a list of patients with an invalid zip code, city, and/or state. You can then click on the patient's name to open their demographics window and update the information accordingly.  

Columns, Filters, and Favorites can be used to customize your view further. 

Determine if your claim has been rejected due to an invalid patient address

In the billing module, select Claims located in the top navigation bar.

Select the Rejected tab to view claims that have been rejected.

Click on the Rejection Status icon to view the rejection messages on the claim.

The below rejection messages indicate an issue with the patient's address:

• REQ:  PAT ADDR 1
• REQ:  PATIENT CITY
• REQ:  PAT STATE
• REQ:  PAT ZIP CODE

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