The Revenue Insights dashboard provides a detailed breakdown and analysis of revenue-related data, including information on sources of revenue, billing trends, payment patterns, outstanding balances, and other key financial metrics that provide a comprehensive view of the revenue generated within a specific timeframe or across different categories.
RXNT’s Advanced Reporting feature is exclusively accessible to users with an advanced reporting license! Learn more about Advanced Reporting licenses here!
Viewing the dashboard
Click Reports.
Select All.
Click Revenue Insights under the Advanced Reporting section.
Understanding the dashboard
The dashboard is organized into eight (8) different tabs that allow you to view information in a variety of ways. Charges can be viewed based on different encounter criteria, including Initial Billed Date, Service Date, Batch Date, or Encounter Created Date, while payments can be viewed based on their Payment Date or Posted Date. Select the tab with the combination that best fits your needs.
By default, the selected timeframe is set to the Last 6 Months. However, you can change it to This Month, Previous Month, This Year, Previous Year, or enter a Custom Range.
In its default state, the dashboard will include information for the entire practice. However, the dashboard can be filtered by Rendering Provider, Places of Service, Billing Providers, Scheduling Providers, Financial Class Names, Payers, Billing Event types, or a combination of all listed filters. Click here to learn more about filtering Advanced Reports.
Charges vs. payments
The Charges vs. Payments chart shows a side by side of total charges and payments for the timeframe selected, while the total charges and total payments boxes below show the sum for all charges and payments.
You also have the flexibility to customize the data displayed in the Charges vs Payment chart. You can choose to view only Charge Amounts or Payment Amounts. Simply deselect the corresponding checkbox to hide that specific data from the view, allowing you to focus on the information most relevant to your analysis or workflow.
The Charges vs Payments Details list offers a comprehensive breakdown, including the Encounter ID, Patient Name, Chart Number, Charge Amount, Payment Amount, Service Date, Procedure Code, Initial Billed Date, and Posted Date.
The monthly charges and monthly payments displayed below the graph compare performance over the most recent two months in the selected timeframe.
The Total Encounters, Net Collection Rate, and Gross Collection Rate for the timeframe are displayed as well.
Payer mix
You can view payer mix by charge amount or payment amount. Use the dropdown menu to toggle between charge and payment.
The Charge Amount graph provides a breakdown of each Payer’s charges for the timeframe, and their respective percentage of all charges for the timeframe, while the Payment Amount graph provides a breakdown of each Payer’s payments for the timeframe, and their respective percentage of all payments for the timeframe. This graph is also interactive. Selecting a specific payer from the chart, filters the entire dashboard to display information for that specific payer.
CPT codes and CPT codes by units
The CPT Codes graph shows you the top 25 CPT codes billed within the selected timeframe, along with how many times the CPT code was billed at the line item level. Interact with the graph by selecting specific CPT codes to filter the entire dashboard for just those CPT codes.
The CPT Codes (by Units) graph shows you the CPT codes billed within the selected timeframe, along with how many units the CPT code was billed for at the line item level. Interact with the graph by selecting specific CPT codes to filter the entire dashboard for just those CPT codes.
Charges, payments, adjustments & units by CPT code
The Charges, Payments, Adjustments & Units by CPT Code graph provides a detailed analysis of the top 25 CPT codes based on total charges, total payments, total adjustments, and units within the selected timeframe. You can interact with the graph by clicking on a specific CPT code charge, payment, adjustment, or unit bar to filter and view related data across the entire dashboard. To customize your view, use the dropdown menu to select the data you want to focus on.
Average charges & payments by CPT code
The Average Charges by CPT Code graph displays the top 25 average charge amount per CPT code billed within the selected timeframe. This graph can be used to identify patterns and trends related to the average charge amounts.
The Average Payment by CPT Code graph displays the top 25 average payment amount per CPT code within the selected timeframe. This helps you identify which CPT codes have the highest and lowest average payments.
Patients with payment plans
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