What is patient bill pay?

RXNT works with a third-party vendor, Nuvei, which provides access for companies to allow their patients to pay bills online.

Setting up patient bill pay

Not yet enrolled with Patient Bill Pay? Click Here to sign up today!

Once your practice is enrolled, our team at RXNT connects you with our third-party vendor, Nuvei, to continue the setup process. You'll be provided with a Merchant ID and Merchant Key from Nuvei.

Log in to RXNT billing and click Utilities.

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Click Tools, then select Setup Bill Pay. Enter the Merchant ID and Merchant Key to complete the setup.

Click Save. Once the details are saved, you'll begin seeing the Patient Bill Pay details on your statements and in the PHR.

How patients pay their bills online

If you're enrolled in Patient Bill Pay, all patient statements are generated through RXNT and include a Link and QR Code, allowing patients to pay online.

The patient enters their account number from their statement, date of birth, and last name on the website.

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Once the patient accesses their account, they can see their balance and pay online.

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If you're using the PHR, patients can also access statements and pay their bills right from the PHR.

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Reason for credit card declining 

The example below shows an invalid patient address.

 

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