Generate a Patient Collections Report

The Collection Report can be used to send to your collection agency in an effort to recoup patient receivables. The Collection Report provides valuable insights into the financial status of the patient receivables, allowing you to identify and recover outstanding debts effectively. It offers a comprehensive overview of unpaid balances, payments history, and collection efforts, enabling strategic decision-making and improved cash management! 

Starting Wednesday, June 24th, 2026, the Collections Report will be updated to display only the latest unique encounters sent to collections. If an encounter appears on multiple statements in the Collections tab, it will now be listed only once in the report. The report will also include details related to the associated patient, encounter, and the most recent statement.

Request a Collection Report

To get started, click Statements

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Click the Collections tab, and then click Request Collection Report

The Request Collection Report button will be grayed out until the new collections report is ready.

 

View Collection Report

After the report has been generated, click View Collection Report.

A pop-up window for the Collections Report will appear.

To sort by a column, click on it's heading. The first click will sort the column in ascending order, the second click will sort the column by descending order. You can click Reset Grid to restore the original settings at any point. 

Click the CSV icon to download the Collections Report in the CSV format.

Click the PDF icon to download the Collections Report in the PDF format.

 

Still, need help?  Contact us!

Have a great idea?  Tell us about it!

 

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