Follow the steps below to quickly create encounters in the RXNT system.
Encounters screen
Click on Encounters in the navigation bar.
The Encounters tab consists of the following tabs:
- Unbilled
- Review
- Parked
- Scrubbing for Errors
- Corrections Required
- Ready to Send
- Billed
The Unbilled and Ready to Send tabs will automatically include all encounters for each status, and the dates in the top left will automatically populate based on your practice’s data. When these two tabs are selected, the date range cannot be locked.
In the Billed tab, the last 31 days of encounters are displayed by default. The date range can be locked by less than or equal to 31 days and filtered based on the Service Date, Initial Billed Date, or Batch Date.
Select or create an encounter
You can either select an encounter icon in the Unbilled tab or select New Encounter to create the encounter manually.
When selecting New Encounter, search for a particular patient.
Send or save claims
Click here to learn how to send or save claims.
Settle encounters
Use the Settle Encounter(s) button on the Review and Parked tabs to settle any encounters with $0 balances.
Using this button will change the encounter status to Settled and move the encounter(s) to the Billed tab.
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