Encounter preferences can be customized for each individual provider and billing staff member, allowing for a tailored approach to managing billing processes. These preferences enable healthcare organizations to align the system with each team member's unique workflow and responsibilities, enabling greater efficiency for your practice. Although this information is set by default, you have the option to edit it directly within the encounter screen.
Access encounter preferences
Start by navigating to the Utilities.
Select Preferences, then click Encounter Preferences.
Encounter preferences
In the Encounter Preference screen, approximately 17 distinct types of preferences can be configured as default settings.
Provider default settings
The Rendering Provider selected here determines the default provider on encounters released from the EHR.
If you select “Matching Licensing Profile Provider” please note the following:
- When an encounter is released from the EHR by a licensed rendering provider, the system will match the user to the rendering provider license, and select them as the rendering provider for the encounter.
- If the user creating the encounter in EHR does not have a rendering provider license, no default rendering provider will be selected on the encounter in billing. In this case, the user should manually select the appropriate rendering provider from the dropdown list.
Example: If Maryland Doctor is the user who created and released the encounter from the EHR, and is also a licensed rendering provider in Billing, the system will automatically default him as the Rendering Provider on the released encounter when 'Matching Licensing Profile Provider' is selected.
However, if Maryland Doctor is the user who created and released the encounter from the EHR, but IS NOT a licensed Rendering Provider in Billing, he should not select 'Matching Licensing Profile Provider' as he does not have a Rendering Provider license, and should instead select the appropriate provider from the dropdown.
Encounter default settings