Rejected Claims-Rendering Provider NPI#

First, on the claims tab under rejected, you will see a triangle that displays the reason for the rejection. In this example, the CMS 1500 HCFA form is displaying the incorrect NPI#.Rejected_Claim-_Rend_provider_NPI.png

Click on the triangle for details. Otherwise, select the claim# and scroll down to see the NPI#.


Navigate to billing utilities, and under Provider, Rendering Providers is where you make changes to the provider NPI#



Under Rejected, select the check box next to the encounter # and Send Selected.


The claim will display pending with the correct NPI# 



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