March 23rd
Mobile
Edit existing patients on the Charge Capture app
Update existing patients on the Charge Capture app. Click here to learn more!
Practice Management
Summary Section of the Billing encounter screen
The Summary section of the encounter screen is collapsed by default. Clicking on the arrow next to the section will display the summary details. This change is being done to improve the system's performance.
March 16th
Practice Management
Patient Payment Reversal
RXNT now provides an option to reverse patient payments. This can be done from within the encounter or the patient payment itself. Reversing a payment from the encounter reverses "only" the payment made to that specific encounter. However, reversing a payment from within the payment will reverse all the payments associated with the encounters or patients in the payment. Click here to learn more!
Move Encounter Report to BigQuery
The Encounter Report will now fetch data from BigQuery which is our reporting database. This is a part of our initiative to migrate all our reports to a single reporting database.
As a result of this, the frequency of data updates on the report is impacted. Any changes made in the system will be reflected in the Encounter Report after 2 hours.
There is a field next to report header called "Data Synced Until" indicating the date and time until which the report reflects the system data. Click here to learn more!
CDT codes update
The CDT codes will be available for use in Billing and EHR when the "Enable Dental Claims" is turned ON in System Admin for that company. The CDT codes will be part of the Procedure Codes list and will behave in the same way as other procedure codes. Click here to learn more!
Increase in data update frequency for the Cash Basis Aging Report and Activity Report
The data update frequency has increased to 2 hours from 6 hours. Keep this frequency in mind while reconciling data as the schedule for data sync is every 2 hours- 1:00 PM EST, 3:00 PM EST etc. Click here to learn more!
March 8th
Electronic Health Records
Information Blocking Exception Tools
'Information Blocking Exception Tools' is now available. All signed encounters and EHR patient documents will be visible on the patient portal on 4/4. Any encounters or patient documents that should be blocked from the patient portal under the 'Preventing Harm Information Blocking Exception' should be blocked before 4/4. In addition, EHI listed under USCDI v1 can now be blocked from the patient portal if it falls under the 'Preventing Harm Exception'. Click here to learn more!
March 1st
Practice Management
Patient Payment Update
In an effort to improve performance, we've made a few updates to the patient payment screen.
- The total Charge Amount associated with the patient is not displayed anymore, as this is not useful when entering payments for patients.
- The "Include $0 balance" checkbox and "Show Only Edited" checkboxes are replaced with the "Show All" checkbox to ensure simplicity in the workflow. In summary, as soon as a patient shows up on the Patient Payment screen, the first (10) unsettled encounters will display on the Encounters grid of the payment screen. Once "Show All" is selected, all the other encounters associated with the patient will be displayed.
Improving performance on Billing encounters
We have optimized a few APIs on the backend to improve the performance of the encounter screen on the Billing product. This is an ongoing effort as the team will continue to optimize APIs and ensure only the necessary information is fetched on this screen.
February 22nd
Practice Management
Important: Sunsetting Historic Report Snapshots
Starting on February 22nd, 2023, only five (5) previous snapshots will be stored in the Report Queue for each report type (Patient Report, Patient Payment Report, Insurance Payment Report, Encounter Report, and Aging Report). The remaining snapshots will be deleted from the queue.
Why is This Happening?
Removing unused report snapshots will improve overall system performance.
Steps Before the Sunset:
If there are any snapshots that you'd like to save, please look through your Report Queue and download any of importance to CSV or PDF format by February 20th.
Future Best Practices:
Please maintain report snapshots locally to avoid losses of historical data after the sunset. Download to CSV or PDF format to access them at a later time, as we will automatically remove old snapshots when new reports are generated.
Important Note:
You can re-generate a report for the same date range at any time. However, please keep in mind that the newly generated report will display the latest data and incorporate all data updates after the previous snapshot was created.
February 14th
Electronic Health Records
Allowing a provider to resend or revoke PHR logins
Providers will now be able to reset PHR logins for a patient having issues with registration or revoke PHR access for a patient. These options will be available from the Patient Edit screen on the patient's chart. Click here to learn more!
Place of Service on Encounters
The 'Coding' tab will now have a 'Place of Service' option to assign a place of service for the entire Encounter. This will be collected in the Billing system when the Encounter is released. Click here to learn more!
February 7th
Data and Automation
Disable editing for the practice admin's email on the Dashboard.
Email addresses for practice administrators can no longer be edited. To edit an email address for a user with the Practice Admin role, reach out to support@rxnt.com. Click here to learn more!
January 31st
Mobile
Charge Capture: Navigation to the Encounter screen after adding a patient
You will be taken directly to the encounter screen to enter charges after saving a new patient in the Charge Capture app. Click here to learn more!
January 31st
Electronic Health Records
Timestamp
Time zones will now be added to the PHR and to appointment confirmation emails. Also, all appointments that are scheduled for today will be listed as upcoming appointments in the PHR.
Allow providers to reset PHR logins
Providers will now be able to reset PHR logins for a patient having issues with registration or revoke PHR access for a patient.
January 24th
Electronic Health Records
Enhanced Chart Summary CCD and filter information
When generating a CCD document from the Chart Summary on the patient's dashboard, a new pop-up page has been added. This new page will now function as the control center for filtering PHI from the final CCD document or attaching Encounters and Referrals to a CCD for an outbound Fax. Click here to learn more!
January 17th
Electronic Health Records
2022 Quality Measures Report
The 2022 Quality Measures Report will be available in RXNT. Click here to learn more!
Mobile Application
Add place of service to the Charge Capture Mobile App.
Set the place of service when adding a patient to the Charge Capture App. Click here to learn more!
Charge Capture: Upload more than 1 face sheet image
When adding a patient to the Charge Capture app, more than one photo of the face sheet can be added to the patient. Click here to learn more!
January 11th
Practice Management
Settle Encounter(s) button: functionality update
The Settle Encounter(s) button on the Review and Parked tabs will now settle encounters with $0 balances rather than just allowing encounters with $0 charges to be settled. Click here to learn more!
Appointment Report - New column added
The Reference Source column is added to the Appointment Report. This Reference Source associated with each patient is obtained from the patient profile's screen.
January 10th
Electronic Health Records
2022 MIPS Promoting Interoperability Report
The 2022 MIPS Promoting Interoperability Report will be available in RXNT. Click here to learn more!
January 4th
Practice Management
Unique identifier for procedure codes
A field called "Charge Transaction External ID" is added to the Charge Transaction Code screen in Billing. Here an external ID can be added to uniquely identify the procedure code. This is useful when sending data over through the charge API to establish the right link between the charge the procedure code.
The same field is added in the charge API.
December 21st
Practice Management
Display the uploaded face sheet in Billing
Claim scrubbing will alert billers if any of the required demographic data is missing and provide a link to easily access the picture of the patient's face sheet taken from the Charge Capture app. Click here to learn more!
Claim Specific rule - Send "NONE" in Box 11
Use this rule to send “NONE“ in Box 11 of the claim form and in the EDI.
Angular 14 update
The Insurance Companies screen in Scheduler is upgraded to Angular 14. Upgrading to Angular 14 ensures that the underlying software is in the latest version, resulting in easier maintenance and a better experience.
December 20th
Electronic Health Records
Fill information for refills
View prescription fill information provided by pharmacies on the patient's dashboard in RXNT.
Restructure Fields for USCDI
| Unique Device Identifier(s) for a Patient's Implantable Device(s) EHR CCD PHR CCD |
On the CCD, Unique Device Identifier(s) for a Patient's Implantable Device(s) has been added as a section. |
| CCD Display Preference Setting | The EHR 'CCD Display Preference Setting' has been retitled to 'Default CCD Preferences' and has been updated to match the USCDI elements. |
| Pop-up Page for CCD Element Selection View Fax Download |
A new pop-up page has been added when generating a CCD document from the Chart Summary. This new page will now function as the control center for filtering PHI from the final CCD document, or attaching Encounters and Referrals to a CCD for an outbound Fax. |
| Vitals EHR CCD PHR CCD |
On the CCD, Vital Signs has been added to the CCD with the following subsections: Diastolic blood pressure, Blood pressure, Body height, Body weight, Heart rate, Respiratory rate, Body temperature, Pulse oximetry, Inhaled oxygen concentration, BMI percentile per age and sex for youth 2-20, Weight for age per length and sex, and Occipital-frontal circumference for children < 3 years old. |
| Problems EHR CCD PHR CCD |
On the CCD, under Problems the SNOMED codes section will now be clearly titled SNOMED, and ICD-10's have been added to the Problems list. |
| Update CCD File | The CCD file has been updated in compliance with the updated stylesheet and now matches a gold standard reference data file that is required in measure 170.315(g)(6). |
| Smoking Status EHR CCD PHR CCD |
On the CCD, Smoking Status has been added as a section. |
| Procedures EHR CCD PHR CCD |
On the CCD, the title 'Code' has been added in front of the CPT, or HCPCS code. Also, SNOMED has been added as a field. |
| Allergies and Intolerances EHR CCD PHR CCD |
On the CCD, Allergies and Intolerances has been added as a section with the following subsections: Allergy Description, Substance (Medication), Substance (Drug Class), Reaction, Reaction (SNOMED), Severity, and Date Added. |
| Immunizations EHR CCD PHR CCD |
On the CCD, NDC and CVX codes will now be displayed for each Immunization. |
| Provenance EHR CCD PHR CCD |
On the CCD, the 'Author' section has been renamed Provenance with the following subsections: Author, Author Time, and Author Organization. These fields will fill with the details of whoever last made a change on the patient's profile: chart creation, any addition, or any deletion. |
| Clinical Notes EHR CCD PHR CCD |
On the CCD, Clinical Notes have been added as a section and will pull from the 'Note Type' dropdown of the Encounters. |
| Medications EHR CCD PHR CCD |
On the CCD, RxNorm has now been added as a field under Medications. |
| Assessment and Plan of Treatment EHR CCD PHR CCD |
On the CCD, the 'Plan of Treatment(s)' section has been retitled 'Assessment and Plan of Treatment'. |
| Laboratory EHR CCD PHR CCD |
On the CCD, LOINC will now be displayed with the Laboratory Tests. |
| Care Team Member(s) EHR CCD PHR CCD |
On the CCD, Care Team Member(s) has been added as a section and will display the patient's Care Team Member list. |
| Patient Demographics EHR CCD PHR CCD |
On the CCD, 'Previous Name' has been added as a field, 'Language' has been renamed 'Preferred Language', 'Sex' has been renamed 'Birth Sex', 'Contact' has been split into 'Address' and 'Phone Number' |
December 14th
Practice Management
Indication of CHC time-out errors on the encounter/claims.
When the CHC timeout issues occur, the encounter will get sent to the Billed tab, and the associated claim will have the status "Errored" with the message "RXNT did not receive confirmation from ChangeHealthcare that this claim was received. Please resubmit this claim."
If we receive new status from Change Healthcare, the error and the status are removed and updated accordingly. Click here to learn more!
Angular 14 update