May 13th
Electronic Health Records
Smart forms search by form ID
The Manage Smart Forms experience has been enhanced to support searching by Form ID within the existing Smart Forms modal. Click here to learn more!
Practice Management
ERA - discrepancy check tool
A new feature is available for both posted and unposted ERA insurance payments that identifies discrepancies between assigned payment amounts and the amounts received on the ERA.
By selecting “Check for Discrepancies” from the three-dot menu, a pop-up will display any discrepancies found.
- Unbalanced: The line item payment amount is either greater than or less than the ERA payment amount.
- Missing from ERA: Line item(s) exist in the payment but are not included in the ERA.
- Missing from Payment: Line item(s) exist in the ERA but are not included in the payment.
This tool helps improve accuracy and streamline the reconciliation process for ERA payments.
Audit log update
The Audit Log on the Insurance Payments screen has been upgraded to the latest version of Angular, featuring a refreshed user interface and improved performance. Click here to learn more!
Manage claims upgrade
The Manage Claims screen will be upgraded to the latest version of Angular, the underlying technical framework used to support the application. This upgrade is designed to improve the overall look, feel, and performance of the screen. No functional changes are being made, and all existing functionality will remain the same. Click here to learn more!
April 29th
Practice Management
Medicare fee schedule: state filter enhancement
When a Medicare fee schedule is added or updated, a State dropdown will be available to filter and display localities based on the selected state, making it easier to find relevant regional data. Click here to learn more!
Merge functionality update (PM/Billing Only Customers)
In the Billing Utilities Merge screen, if a patient with unposted payments is searched or selected, the Merge button will be disabled to prevent merging until all payments have been properly posted. Click here to learn more!
April 15th
Data & Automation
Okta OAuth Identity Provider
RXNT now supports Okta SSO, with support for EPCS authentication and MFA. Click here to learn more!
Mobile Apps
Charge Capture enhancements
The Charge Capture experience in the RXNT app now features a refreshed, modern UI designed to improve usability. Updates include clearer navigation, improved visual hierarchy, and enhanced accessibility. Click here to learn more!
Practice Management
Billing dashboard - rendering provider view only
We’ve introduced a new Company Preference, Display Data for Logged-In Rendering Provider, to provide more control over Billing Dashboard visibility.
What’s new:
- Rendering Provider–specific view: When enabled, Rendering Providers will only see their own data on the Billing Dashboard when logged in.
- Full practice visibility for others: All other logged-in users will continue to see data across the entire practice.
April 8th
Practice Management
Enhanced appointment availability logic
We’ve improved the Next Available Appointment and Reschedule workflows to provide more accurate and flexible scheduling options.
What’s new:
- Rolling interval time slots: When an appointment type is selected, availability is now generated using a rolling interval based on the Appointment Calendar interval (configured via Group preferences), instead of fixed time blocks.
- Duration-aware slots: Each time slot reflects the full duration of the selected appointment type (e.g., a 60-minute appointment with 15-minute intervals will display 9:00–10:00, 9:15–10:15, etc.).
- Conflict-free availability: Time slots that overlap with existing appointments are automatically excluded based on the full appointment duration.
Unchanged behavior:
- If no appointment type is selected, the existing availability logic remains in place.
Procedure macro enhancement
We’ve added support for including miscellaneous codes in procedure macros to streamline documentation.
What’s new:
- Miscellaneous codes in macros: You can now add miscellaneous codes directly to procedure macros.
- Faster encounter documentation: When a macro is applied, associated miscellaneous codes are automatically populated on the encounter.
April 1st
Practice Management
New columns added in the denied/left open tab
Two new columns have been added to the Denied and Left Open tabs to provide more detailed information:
- Latest Insurance Payment Posted Date - Displays the posted date of the most recent insurance payment for the encounter.
- Most Recent Encounter Note Date - Displays the creation date of the latest encounter note.
These columns are visible only in Report Mode. Click here to learn more!
New columns added in the ERA tab
Two new columns have been added to the ERA tab to provide additional claim details:
- Check Date - Shows the posted date from the ERA Claim Detail Report.
- Service Facility Location - Shows the service facility location from the ERA Claim Detail Report.
Edit posted patient payments
You can now edit certain fields for a posted patient payment by clicking "Edit." The editable fields include:
- Payment Method
- Payment Amount
- Payment Date
- Posted Date
- Check Number
After making the changes, click "Save" to apply and save the updates. Click here to learn more!