Stay connected to your schedule wherever you are. With appointment management in the RXNT Mobile App, you can view, create, update, and manage appointments on the go, helping your practice stay organized and your day running smoothly.

From the Product Dashboard, tap Scheduling to open the Scheduling module and manage appointments within the RXNT app. 

View appointments

Once you launch Scheduling, appointments for all providers are displayed for the current day by default, unless filters have been applied. If your practice has multiple locations, appointments for the first location are shown initially. You can use the location filter to view appointments for other locations. 

Existing appointments are displayed in chronological order, making it easy to review and manage the day's schedule based on appointment time. 

Patients scheduled for a group appointment are identified by the Group icon displayed next to their appointment. This icon makes it easy to distinguish group appointments from individual appointments when reviewing the schedule. 

To view appointments for a different date, select the desired date from the dates at the top of the screen. The appointment schedule will automatically update to display appointments and availability for the selected date. 

Tap on an appointment to view all details. 

Review appointment details. You can update the Appointment Template Type and Appointment Status, as well as add and view appointment notes. Once you've made the necessary updates, click Save to apply your changes. 

Filter 

Select the Filter icon to customize the calendar view by displaying Appointments, Availability, or Both. You can also filter the calendar by Person Resource, Material Resource, or Status. 

Once you've set the necessary filters, click Apply to apply your changes. 

Add new patient

To add a new patient, tap Add Appointment. 

Tap Patient Search.

On the Patient Search screen, tap the Add Patient icon in the upper-right corner to create a new patient record. 

Enter the patient's required information. To include additional details, such as an Emergency Contact or Reminder Communication preferences, tap Add More Information. 

After entering all the required information, tap Save to create the patient record. 

A confirmation message will appear indicating that the patient was saved successfully.

Add appointments

Tap Add Appointment at the bottom of the screen. New appointments will automatically sync to the desktop version of the Scheduling application. 

Tap Patient Search to locate and select the patient. 

Enter the patient’s Last Name, First Name, Date of Birth (DOB), or Account/MRN number, then tap Search to find the patient. 

Select the patient from the search results to continue scheduling the appointment. 

On the Add Appointment screen, the patient's information is displayed at the top for reference. Complete the required appointment fields to schedule the visit, including:

• Doctor Group
• Primary Person Resource
• Appointment Template
• Start Date
• Start Time
• Duration – The appointment duration is automatically populated based on the selected Appointment Template, but it can be adjusted if needed.
• Appointment Status Type

After entering the required information, review the appointment details for accuracy. When you're finished, tap Save to create the appointment. 

A confirmation message will appear indicating that the appointment was saved successfully. 

Add notes

To add or review notes for a patient appointment, open the appointment and tap Notes. 

Previously added notes will be displayed. To modify a note, tap Edit, or to remove it, tap Delete. Edits made to a note will only be saved after you save the appointment.

To add a new note, tap Add Note. To set the note as an alert, select the Set Alert checkbox. Then, enter the note details and tap Save. 

Delete appointments

To delete a patient appointment, open the appointment and tap Delete in the bottom-left corner. 

A Delete Appointment confirmation popup will appear. Tap Delete to confirm and remove the appointment. After tapping Delete, a confirmation message will appear indicating that the appointment has been successfully deleted. 

Availability

An availability block is used to define scheduled time for a Person Resource, Material Resource, or Doctor Group when they are either available or unavailable for appointments, including blocking off time when they are not available. 

To add an availability block, tap Add Availability. 

Tap Person, Material, or Doctor Group depending on what type of resource you are creating an availability block for. Select the appropriate option based on whether you are managing availability for an individual provider, a resource, or a group schedule. 

Enter the required information by selecting the appropriate Person Resource, Doctor Group, and Availability Template from their respective drop-down menus. Then, specify the Start Date, Start Time, End Date, and End Time for the availability block. 

After entering the required information, tap Save to create the availability block. A confirmation message will appear indicating that the availability block has been created successfully. 

Reports

The Reports section provides access to a variety of reports that help you monitor scheduling activity and practice operations. 

To access reporting features, tap Reports. 

Available reports include the Appointment Report, Payment Report, Reminders Report, and Prior Authorization Report, allowing you to review appointment schedules, payment activity, reminder statuses, and prior authorization information.  

Each report can be viewed in either Table or List format and can be exported as a CSV file for further analysis or recordkeeping. Reports also include a variety of filter options, allowing you to refine the results based on your reporting needs. 

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