Park encounters

Quickly park or set aside encounters until they are ready to be sent to the payer and avoid unnecessary denials from sending claims too early. 

Enable Encounter Parking

Let's start by enabling encounter parking. Click Utilities to get started. 

Utilites.png

Click Preferences

mceclip1.png

Click Company Preferences

mceclip0.png

Turn Enable encounter parking to Yes.

mceclip2.png

Click Save.

mceclip4.png

 Note: Logout of RXNT and log back in to apply your updated company preferences.

Let's Park Your Encounters

Now you are ready to park your encounters! To begin, access the Unbilled tab in the Encounters module.

mceclip1.png

Select one or more encounters that need to be parked.

mceclip2.png

Click on Park Encounter(s)

mceclip4.png

Group Encounters

Before the encounters are moved to the parked tab, you have the option to associate the encounters with a group. Groups will allow you to easily find related encounters at a later time.

To add a new group, simply enter the group name.  

mceclip5.png

Alternatively, you can select an existing group by scrolling through the list at the bottom of the popup. 

mceclip6.png

Once you've selected the correct group for the encounters or determine that no grouping is required, simply click Continue.

mceclip7.png

Manage Parked Encounters

You can find your parked encounters at any time by accessing the Parked tab in the Encounters module.

mceclip0.png

Here you will see a Group column that will display the selected group for each of the parked encounters.

mceclip8.png

You can easily find groups of encounters by navigating to the Group column and clicking on the Filter icon. 

mceclip9.png

Enter the name of the group to quickly find the records linked to that group.

mceclip1.png

Once you have selected a group of encounters, simply click Save/Send Claim(s) to send or save the claims

mceclip2.png

 

Important information

  • If there are encounters in the Parked tab when Enable encounter parking company preference is turned OFF then the parked encounters will automatically move to the Unbilled tab.

 

Still need help? Contact us!

Have a great idea? Tell us about it!

 

 

 

 

 

 

 

Was this article helpful?
0 out of 0 found this helpful