Recall Messages - User Guide

Recall Messages are designed to facilitate patients receiving further advice and reminders with regards to matters of clinical significance. They serve as an internal reminder.  

In order to access this functionality, please click Utilities, Company Master, Recall Messages.

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There are two different ways to add a recall message:

1.) From the recall list button on the home page, users can select the chevron in the top left and enter the details
2.) From a scheduled appointment, select the edit pencil and then the recall button
 

The Recall Message is set within the patient’s appointment card and then can be reviewed on the specific date indicated by selecting the Recall List. Once the patient is contacted the appointment recall can be deleted or converted into an appointment. The recall list can also be searched for by date range.

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