Follow the steps below to quickly create encounters in the RXNT system.

Encounters screen

Click on Encounters in the navigation bar.


 The Encounters tab consists of the following tabs:

  • Unbilled 
    • Review
    • Parked
    • Scrubbing for Errors
    • Corrections Required
  • Ready to Send
  • Billed

Changes to the encounter tab names and grouping is releasing on December 7th, 2022, and it will look as follows:


Select or create an encounter

You can either select an encounter icon in the Unbilled tab or select New Encounter to create the encounter manually.



When selecting New Encounter, search for a particular patient. 

Enter the date of service, including place of service, provider, diagnosis codes, CPT codes, and other encounter details.
You can also click the Copy last encounter checkbox to quickly populate the encounter details from the patient's previous encounter.
Click the arrow next to the Summary section to view details.
Once you have completed the information, the next step is to finalize and send the claim.
If you choose to select an Existing Encounter, the information that was released from the RXNT EHR will appear. The encounter can be edited and saved before submitting a claim.

Send or save claims

Click here to learn how to send or save claims.  

Settle encounters

Use the Settle Encounter(s) button on the Review and Parked tabs to settle any encounters with $0 balances.

Using this button will change the encounter status to Settled and move the encounter(s) to the Billed tab.



Still, need help? Contact us!

Have a great idea? Tell us about it!

Was this article helpful?
1 out of 2 found this helpful