Delete an unbilled encounter
Click Unbilled Encounters from Alerts.
Click on the Encounter Number to open it.
Click Delete.
Don't see a delete button?
If you don't see a delete button, this indicates that the encounter cannot be deleted because a claim has been attached. If the encounter and claim were created in error, the encounter can be settled.
By removing all charge amounts from the line items, leaving the charge amounts at zero, and click Save.
Click Settle Encounter.
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